-
PREAMBLE – DEFINITIONS
Purchaser: Means any individual or legal entity ordering a Ticket providing access to the Event or a Product
Ticket: Means any ticket sold by the GIP, and in particular:
- The “Daily Pass” ticket (without any related services), which provides access to the Event for a specific day;
- The “Multi-Day Pass” (without any related services), which provides access to the event for two days or more;
- Tickets sold as “packages” that include related services (accommodation, transfer, etc.)
Physical Ticket: Means any paper or plastic Ticket
GTS: Means these general terms and conditions of ticket and associated product sales, applicable to the 2021 Formula 1 French Grand Prix
Circuit: Means the Paul Ricard automobile Circuit located at 2760 Route des Hauts du Camp, RDN8, 83330 Le Castellet, France
Order: Means the process by which the Purchaser purchases a Ticket or a Product
Agreement: Means the agreement entered into between GIP and the Purchaser for the purpose of purchasing one or more Tickets or Products, as well as any amendment, substitution, extension or renewal of such agreement
E-Ticket: Means any electronic Ticket that is transmitted to the Purchaser by email or through the Site and can be printed on paper
Event: Means the 2021 Formula 1 French Grand Prix
Administrative Fees: Means the administrative fees related to obtaining a Ticket or Tickets
GIP: Means the “GRAND PRIX DE FRANCE – LE CASTELLET” public-interest group (Groupement d’Intérêt Public), which is located at Hôtel de Région, 27, Place Jules Guesde 13003 Marseille and is responsible for promoting the Event
I.D.: Means any currently valid proof of identity, issued by a French or foreign authority, that includes, in particular, the holder’s first and last names, nationality, date of birth and photograph
FFSA Licensees: Means the individuals or legal entities that hold a license issued by the French Motorsports Federation (Fédération Française du Sport Automobile) for the 2020/2021 sporting season
Delivery: Means sending the Ticket(s) and/or Product(s) that was or were ordered to the Purchaser
M-Ticket: Means any electronic Ticket that can be viewed using a dedicated application and downloaded onto a mobile device and appears as a unique bar code (“QR Code”) that contains the digital information attached to the Ticket
Parties: Means the Purchaser and the GIP together (the “Parties”) and the Purchaser or the GIP individually (a “Party”)
Ticketholder: Means any individual, whether the Purchaser or not, who holds a Ticket and by means of the Ticket, is granted access to the Circuit during the Event
Price: Means the unit value of a Ticket or a Product. Such value includes all taxes but excludes Administrative Fees
Subtotal: Means the subtotal for the Tickets or Products for which the Order is placed. This amount includes all taxes but excludes Administrative Fees
Total Price: Means the Subtotal plus the Administrative Fees. This amount includes all taxes
Product: Means any product or service sold by the GIP in addition to Tickets, without access to the Event (parking places, campsite, hotel, transportation, etc.)
Internal Rules: Means the Circuit’s internal rules, as well as any related regulations applicable inside the Circuit available at the following URL: https://www.circuitpaulricard.com/assets/pdf/CPR_Reglement_interieur_En.pdf
Site: Means the website operated by the GIP to sell the Tickets and Products, currently accessible at https://www.gpfrance.com
ARTICLE 1 – PURPOSE OF THE GTS
The purpose of the GTS is to set out the terms according to which (i) any Purchaser acquires from the GIP or its designated provider one or more Tickets to attend any or all of the Event and/or Products, and (ii) any Ticketholder enters the Circuit during the Event.
They are applicable to all Purchasers and all Ticketholders.
ARTICLE 2 – APPLICATION OF THE GTS
The GTS apply, as a matter of law, to any Ticket Order placed with the GIP for the purpose of attending the Event or Product Order placed with the GIP, whether the order is placed on line through the Site or is the subject of a separate agreement entered into between the GIP (or its designated provider) and the Purchaser mainly or secondarily for the purpose of selling Tickets or Products to attend the Event (including in the broader context of public relations services, retail distribution of packages, or partnership).
No contrary terms, in particular terms of purchase, are enforceable against the GIP. In the case of a contradiction between the GTS and the provisions of any special agreement entered into between the GIP and the Purchaser, the relevant provision of the special agreement shall prevail over the GTS provision.
The GTS, as well as all contractual information mentioned on the Site, are written in French. If any of such information is translated and the foreign translation contradicts the French version, only the French version will be taken into account.
ARTICLE 3 – AVAILABILITY AND ENFORCEABILITY OF THE GTS
The GTS are made available to each purchaser on the Site, where they can be viewed directly. They may also be sent to Purchasers upon a simple request made by email to contact@gpfrance.com.
The Purchaser represents that they have the full legal capacity required to place the Order, or warrants to the GIP that they obtained prior authorization to enter into an agreement.
All Orders require the Purchaser’s complete agreement with the GTS. To accept such agreement, the Purchaser must check the box provided for this purpose on the Site, or sign the Agreement. It is specified that failing agreement, the Order will not be validated and cannot be taken into account.
The rights and obligations set out in the GTS are transferrable “propter rem” and as a matter of law to the Ticketholder.
ARTICLE 4 – MODIFICATION OF THE GTS
The GIP reserves the right to modify the GTS at any time. In such case, the applicable GTS are the GTS in force on the date the Order is placed, along with any later modification in relation with safety or public order matters that would be brought to the Purchaser’s knowledge.
ARTICLE 5 – SEVERABILITY
The fact that one contractual clause is void does not nullify the GTS.
The GIP’s temporary or permanent failure to apply one or more GTS clauses shall not constitute a waiver by the GIP of such clauses or of other clauses in the GTS, which will remain in full force and effect.
ARTICLE 6 – TICKETS / PRODUCTS
6.1 – Characteristics / Presentation
The Tickets and Products offered for sale and presented on the Site are each the subject of an optional description indicating their essential characteristics within the meaning of Article L. 111‐1 of the French Consumer Protection Code.
The GIP alone decides on the methods for selling the Tickets and Products and the number of Tickets and Products available for each sales method.
The GIP shall be free to decide to offer, at its absolute discretion, a free parking solution attached to the Ticket and/or Product (including, if required, a collective shuttle to join the Circuit).
6.2 –Ticket availability
Tickets are sold and delivered per stand and per price category, while stocks last. Products are also sold while stocks last.
If the Ticket(s) or Products ordered are not available, the GIP will inform the Purchaser and may offer the Purchaser a Ticket or Product of equivalent quality at an equivalent price. If the Purchaser rejects such offer, the GIP shall reimburse the amount paid within two months.
Other than reimbursing the price of the unavailable Ticket or Product, the GIP itself is not required to pay any compensation for cancellation unless it is proved that the GIP is personally and seriously at fault for the failure to fill the Order.
6.3 – Sales periods
Sales of Tickets and Products to the general public begin on a date decided by the GIP. Other types of Tickets and Products in relation with the Event might be later marketed by the GIP, and this shall in no way lead to any reimbursement or compensation for Orders placed before such marketing of new Tickets or Products.
Unless a specific time period is indicated, the sales offers made by the GIP are valid as long as the Tickets or Products appear in the catalogue and while stocks last. The GIP reserves the right to set different sale dates for different types of Tickets and Products and distribution channels.
6.4 – Limitation on the number of Tickets
On the Site, individual Purchasers cannot order more than ten (10) Tickets in a single Order, regardless of whether the tickets are “Daily Pass” or “Multi-Day Pass” tickets, or are sold as “packages”. The GIP reserves its right to set any other limitation regarding the number of Tickets authorized for each Order, depending on distribution channels.
6.5 – Minors
All minors under 16 (sixteen) must (i) hold a Ticket, (ii) always be accompanied by an adult who is responsible for them and is in possession of a Ticket for the same area and (iii) be able to justify in all circumstances of a written authorization to attend the event, granted by their parents or guardian.
Access to the Circuit is free for children aged under six (6) on the date of the Event. They shall however withdraw a specific ticket from a ticket office at the Circuit’s entrance before entering the Event. Such withdrawal shall be made by their parents / guardian in possession of a Ticket himself, who shall present an I.D. or at least justify of the child’s age, and if need be, a written authorization to attend the event, granted by his parents or guardian.
It is specified that the child shall not be assigned a seat in the stands.
The GIP advises parents not to bring children under three (3) to the Event, and advises to equip any children (whatever their age) with earplugs.
6.6 – Persons living with a disability
Any disabled person and holding a disability card or a priority card shall use a specific ticket booking process, accessible through a dedicated contact form on the Site. Each request shall be treated by the customer service, which will create a specific purchase order after exchanges with the relevant Purchaser. The Order shall be validated once the purchase order is filled, transmitted with the payment and a proof of disability.
In case the disability is superior or equal to 80%, specific pricing promotion might apply, in accordance with Article 6.11 hereinafter, and a dedicated parking slot shall be granted by the GIP.
Anyone living with a disability may be accompanied to the Circuit by one or several person(s) of their choice. For this purpose, they must Order an additional Ticket for their companion according to the procedure set out above, based on the applicable normal price.
6.7 – Restrictions
The GIP reserves the right to refuse any Order from and/or deliver any Ticket or Product to any person who has committed any of the acts listed in Article 18 of the GTS, or who has not paid.
6.8 – Seat assignment at the Circuit
The GIP alone decides on the stands and sections of stands where seats may be sold and the number of Tickets available for each stand and section of a stand.
Through the Site and for certain types of Tickets, the Purchaser might select his seat through a modeled plan of the Circuit.
In case of automatic awarding of the seats, it is hereby specified that seats in the stands for a given category and zone are assigned randomly but, in theory, in continuous numbered order.
The Purchaser is expressly advised that the GIP might modify the selected seat location, in accordance with Article 16.3 hereinafter.
The main Circuit area (“enceinte générale ») corresponds to visibility areas around the track that shall be set and decided freely by the GIP. They do not correspond to grandstand seats.
6.9 – Ticket Media
Tickets are made available electronically (“E-Tickets” or “M-Tickets”) on the Purchaser’s account through the Site, on a date determined by the GIP that falls before the Event. The GIP shall inform the Purchaser of such availability by mean of an email sent to the address provided by the Purchaser.
The GIP will not deliver any Physical Tickets, unless decided otherwise by the GIP.
6.10 – Ticket Ownership
Tickets indicate (i) the name of the Purchaser (individual Purchaser or legal entity Purchaser), (ii) for Tickets with assigned seating in a stand, a seat number that must be complied with, and (iii) potentially, if the GIP decides so, the name of the Ticketholder (person named by the Purchaser as the beneficiary of the Ticket).
Only one Ticketholder shall benefit from each Ticket during the whole Event’s duration (including the “Multi-Day Pass” tickets, which cannot be used by different Ticketholders for each day of the Event).
Tickets ordered by disabled persons shall be nominative.
6.11 – Prices
Prices of Tickets and Products are displayed on the Site and can be given by telephone.
Prices are indicated in Euros with all taxes included, but excluding potential Delivery and transportation costs (which shall be indicated before the Order is validated, and invoiced in addition).
The Ticket or Product Price is the price in effect on the day the Order is placed. It does not include Administrative Fees, as explained in Article 6.12 below.
The Total Price owed by the Purchaser is indicated on the Order confirmation page
In the case of promotion through pricing, the GIP shall apply the promotional price to any eligible Order placed during the period in which such promotion is advertised, up to the quota initially determined by the GIP.
The GIP reserves the right to change its Price at any time (and in particular, to apply prices that change over time), but guarantees to the Purchaser that the price in effect on the day the Order is placed will apply (subject to availability).
The GIP reserves the right to institute (then to change at any time) discount price policies applicable to certain Purchasers or certain categories of Purchasers that GIP shall freely designate, and in particular:
- Persons living with a disability (in case the disability is superior or equal to 80%);
- Minors under 16;
- FFSA licensees;
- Orders placed during potential sales operations;
- Orders placed in connection with any drawing or any promotional offer announced previously by the GIP.
6.12 – Administrative Fees
Administrative Fees may be added to each Order, according to a price sheet that will be expressly indicated to the Purchaser for approval before the Order is validated.
The GIP reserves the right to change the Administrative Fees at any time, but guarantees to the Purchaser that the Administrative Fees in effect on the day the Order is placed will apply.
ARTICLE 7 – ORDER
Tickets and Products are purchased through the Site, through physical sales counters implemented by the GIP, or through any reseller networks the GIP may indicate. In general, the GIP reserves the right to limit the distribution channels according to the types of Products, Tickets and/or stands.
It is stipulated that in its capacity as promoter of the Event, the GIP has the exclusive right to sell Tickets. The GIP therefore declines all responsibility in connection with the sale or alleged sale of tickets on the secondary market or through unauthorized platforms (i.e., other than the Site and potential authorized resellers, expressly designated as such by the GIP).
7.1 – Steps for placing an Order on the Site
To place an Order on the Site, an individual Purchaser must follow the steps below:
- Enter the Site’s address into your browser;
- Follow the Site’s instructions for placing an Order for a Ticket or Tickets and/or Product(s);
- If the connection is inactive for an extended period, it is possible that the Tickets and/or Products selection made by the Purchaser before such inactivity can no longer be guaranteed. The user will then be invited to recommence its Ticket and/or Products selection. While the Order is being placed, if the GIP has instituted such technology (which it reserves the right to do or not), a 3D application may enable the Purchaser to see the area and/or stand where they will be assigned a seat, and/or may be shown an aerial view or a representation of the view from such stand, purely for informational, not contractual, purposes;
- Identify with his login and password if the Purchaser already opened an account on the Site, or create such an account by filing the required information (especially – but not exclusively – first and last name, address, digital contact details, password).
- Verify the information in the Order and, if applicable, identify and correct any mistakes;
- Validate the Order, the Subtotal, and the Total Price;
- Follow the instructions on the online payment server to pay the Total Price.
7.2 – Validating the Order on the Site
Before clicking on “Purchase”, the Purchaser can verify the details of the Order and the Total Price. Validating the Order by double clicking manifests the Purchaser’s acceptance of the offer.
By validating the Order, the Purchaser agrees to the GTS in force on the day the Order is placed (the preservation of which is guaranteed by the GIP and/or its provider) as well as the general terms of use of the technology of the GIP’s ticketing provider and the GIP’s privacy policy, and concludes the Agreement between the GIP and the Purchaser. The GIP or its provider sends an email as soon as possible acknowledging receipt of the Order and payment.
The GIP reserves the right to refuse any Order for legitimate reasons, and more specifically if the quantity of Tickets ordered is abnormally high for Purchasers who are consumers.
7.3 –Payment
The Purchaser pays the Total Price in euros only, by cash (for physical sales only), by bank card (the following bank cards are accepted: Carte Bleue, Visa, and Eurocard/MasterCard), and/or by valid credit notes or gift vouchers emitted by the GIP (it being understood that no Order including the insurance stipulated in clause 17 can be paid by credit notes or gift vouchers).
In case of a payment by bank card, the Purchaser confirms that they are the holder of the bank card to be debited and that the name on the bank card is theirs. The Purchaser provides the sixteen numbers and the expiration date of their bank card, as well as, if applicable, the security code.
All payment incidents (failure to complete the entire online secure payment protocol) result in the automatic rejection of the Order.
The transaction is debited immediately from the Purchaser’s bank card after the card information has been verified, upon receipt of authorization to debit from the issuer of the Purchaser’s card.
The obligation to pay, which is given by means of a payment card, is irrevocable.
By providing the information related to their bank card, the Purchaser authorizes the GIP or its provider to debit such bank card in the amount of the Total Price. If debiting the Total Price is impossible, the transaction will be immediately cancelled by operation of law and the Order will be cancelled.
In case of payment by bank card, the GIP might offer the Purchaser differentiated payment solutions, implemented through a dedicated service provider: (i) payment divided in 3 (three) successive debits, or (ii) payment shared between the Purchaser and third payers chosen by the Purchaser, which shall then be invited to pay their share in a certain period. The use of such divided or shared payment is subject to the service provider conditions (including the payment of any potential fees) and through the latter’s secured web platform (the Purchaser shall be automatically directed to such platform in order to pay). Any incident with regard to the payment or the finalization of the debits implementation shall automatically lead to the refusal or cancellation of the Order.
7.4 – Secure payment
The Site has a secure payment system that incorporates the “SSL” security standard, which systematically checks the validity of access rights during payment by bank card and encrypts all financial flows. Confidential bank data is encrypted and transmitted to a banking server in charge of processing and verification.
The GIP and/or its payment provider may, at their discretion, set up computerized security systems to reduce the risks of banking-data theft, and thus enhance the security of transactions made by the Purchaser on the Site.
Pursuant to the French Data Protection Act of January 6, 1978, the Purchaser has a right to access, correct, and object to their personal data at any time by sending a letter, with proof of I.D., to the agent of the GIP’s payment provider: WETIX AGENCY, 114 rue Chaptal, 92300 Levallois-Perret (France).
7.5 – Ticket purchasing procedure specific to legal entities
As long as Tickets and/or Products are available, legal entities may purchase them through their legal representatives or any person authorized for such purpose. Such legal representatives or agents place requests with the GIP’s sales contact or send them to the following email address: tickets@gpfrance.com.
The purchase is validated by the GIP’s receipt of the duly completed and signed order form (with the GTS attached), returned to it by the deadline indicated on such order form (i.e., 5 business days after the GIP sends the order form, as indicated by the postmark) and after payment of the Total Price.
Payment is made by cheque or bank transfer.
At its discretion, the GIP may deem void any order form returned to it after the deadline indicated above. The GIP may also, at its discretion, deem an Order to be void if the legal entity Purchaser does not pay any or all of the amounts to be paid upon purchase.
7.6 – Changes to Orders
Any Purchaser-initiated change to an Order after the Order has been validated is subject to the GIP’s consent, which is discretionary. All requests in this regard must be sent to the GIP’s sales contact or by email to tickets@gpfrance.com, it being specified that the GIP will not be under any obligation to grant such a request.
ARTICLE 8 – OBTAINING THE TICKETS / PRODUCTS
After the Order has been validated (subject to full payment), the Purchaser receives, by email, confirmation that payment of the Order has been accepted and acknowledgement of receipt constituting confirmation of the Order.
Tickets are made available electronically (“E-Tickets” or “M-Tickets”) on the Purchaser’s account through the Site, on a date determined by the GIP that falls before the Event. The GIP shall inform the Purchaser of such availability by mean of an email sent to the address provided by the Purchaser.
The GIP cannot be held liable for any harm arising, in particular but not only, from an error in the email address that was provided when the Order was placed, an identification error regarding data transmitted by the Purchaser when creating its personal account, a failure of the communication lines and/or Internet, the Purchaser’s inability to download the Ticket made available through the Site and/or the loss of any email, and, more broadly, problems that cause the loss of any data. In addition, the Purchaser is encouraged to look in their email program’s “spam” folder for the emails sent with regard to the Order.
The GIP will not deliver any Physical Tickets, unless decided otherwise by the GIP.
ARTICLE 9 – NO RIGHT TO CANCEL
Tickets and Products cannot be exchanged or reimbursed, no matter what reason is raised by the Purchaser, including any case of impossibility for the Purchaser to be present at all or part of the Event for any reason whatsoever (personal, professional, medical, technical or other reason), even if the Purchaser holds supporting documents of any kind.
The Purchaser’s attention is drew by the GIP on the interest for him to sign up for an insurance reimbursement policy that might cover consequences of various impossibilities to be present at the Event, in accordance with Article 17 hereinafter.
GIP’s sale of Tickets constitutes the performance of a leisure activity service that must be provided on a given date or within a defined period. The right to cancel provided for in Article L221-18 of the French Consumer Protection Code therefore does not apply (Article L.221-28(12) of such Code).
The same is true for any additional services or performance in relation to the Products (such as the provision of accommodation other than residential), provided they are inseparable from the Tickets, which the Purchaser acknowledges and accepts.
ARTICLE 10 – PRINTING E-TICKETS
All E-Tickets must be printed in portrait mode on blank white A4 paper, with no change in the font size. No other medium (mobile phone, tablet, screen, etc.) is valid, and E-Tickets that are only partially printed, dirty, damaged, or unreadable cannot be deemed valid.
If the print quality is poor, printing the E-Ticket with a different printer is highly recommended.
ARTICLE 11 – DOWNLOADING M-TICKETS
All M-Tickets must be downloaded onto a mobile phone through a dedicated application.
The Ticketholder presents the QR code to the Circuit access control systems and scans such code into the dedicated computerized systems. The Ticketholder must therefore make sure their device has enough battery to operate during the period the Ticketholder is onsite at the circuit.
The GIP does not make any substitute devices available and declines all responsibility if the Ticketholder’s device fails for reasons unrelated to a breach by the GIP (e.g., Ticketholder’s mobile phone incompatible or defective).
ARTICLE 12 – TICKET / PRODUCT TRANSFERS
12.1 – Unlawful resale
All transfers for a fee, resale, offers of resale, or exchanges or offers to exchange a Ticket or Product for any consideration whatsoever that are not made in the context of any resale network or platform that may be authorized by the GIP is strictly prohibited.
12.2 – Promotional and/or marketing activities
Subject to the GIP’s and Formula One World Championship Limited’s (FOWC) express and exceptional consent, it is strictly prohibited:
- To use or try to use any Ticket or Product as the basis for any promotional, advertising, commercial purpose, in particular as the prize in any contest, game, internal encouragement operations or any action of such type;
- To use or try to use any Ticket or Product as a component of a travel or public relations service (combining for example the Ticket or Product with any means of transport and/or accommodation and/or catering or food service);
- To engage in any commercial activity during the Event, inside or near the Circuit;
- To associate its name in any manner to the GIP’s name.
ARTICLE 13 – LOST TICKETS
The Ticketholder is responsible for their Ticket, which they can reprint (E-Ticket) or regenerate (M-Ticket) as they please until the Event. It is however specified that (i) only the last downloaded Ticket will be accepted at the security check and will allow entrance to the Circuit, and (ii) only the first Ticket to be presented will grant access to the Circuit (the GIP cannot be held liable for any denial of access related to the fact that a third party has already presented the Ticket to access the Circuit).
ARTICLE 14 –CIRCUIT ACCESS – SECURITY MEASURES
To access the Circuit during the Event, all Ticketholders must have a valid Ticket that indicates their name, age, and seat type, as well as a valid I.D.
The Ticketholder gains entry to the Circuit through one of the public access points (even if it is not the closest to his grandstand), with their Ticket, which will be read and recorded by the computerized Circuit-access control system and/or checked by GIP personnel. Only the first Ticket presented will grant access to the Circuit.
The Ticketholder agrees to submit to the following security measures:
- D. checks, security pat-downs, visual inspection of their personal effects by a police officer and/or authorized GIP personnel;
- Presentation of all items in their possession, it being specified that cannot be brought into the enclosure and must be left at the entrance to the Circuit (unless the GIP sets up a checkroom) (i) any items prohibited by the Internal Rules and/or any applicable law or applicable regulations, (ii) any items that might be considered as dangerous or that might endanger public order, public safety, the Event or other spectators, and (iii) any banners or material including a promotional, protesting or religious message, (iv) drones or similar equipment;
- Specific check related to potential sanitary mandatory measures implemented on the occasion of the Event, such as corporal temperature measure, distance measures or possession and wear of a sanitary mask.
Anyone who refuses to submit to the security measures will be denied entry to the Circuit or will be removed from it. In such case, the Ticket will not be reimbursed.
All Purchasers are informed that, depending on the circumstances, the GIP may institute exceptional security or sanitary measures that may affect the average wait time to enter the Circuit.
In addition, only one bag (purse/backpack) per person is authorized inside the Circuit. No bulky bag, luggage or other bulky item will be authorized inside the Circuit.
No one will be readmitted after leaving the Circuit.
Except for guide dogs supporting any person with a disability card in compliance with the applicable regulations, pets and animals shall not be admitted inside the Circuit.
All Purchasers and Ticketholders are advised (and even more for minors) to wear hearing protection, considering the very loud noise level that might be reached during races and ancillary activities, in order to prevent any damage and to fully enjoy the Event.
ARTICLE 15 – CONDUCT INSIDE THE CIRCUIT
All Purchasers and Ticketholders acknowledge that they are familiar with and will without exception comply, and have minors under parental authority comply, with the GTS, the Internal Rules, and all applicable legal provisions, in particular those related to security in sports arenas (especially articles L. 332-3 to L. 332-16 of the French Sports Code).
All Purchasers and Ticketholders undertake to conform to any signage, keep to the authorized paths and refrain from reaching (or trying to reach) any restricted area without authorization.
ARTICLE 16 – LIMITATION OF GIP’S LIABILITY
16.1 – Cancellation of the Event / Behind closed doors Event / Limited spectators gauge
Tickets or Products may be reimbursed only if the GIP decides to cancel the Event, to organize the Event behind closed doors or to limit the spectators gauge, for reasons other than a force majeure event, the act of a third party or a resurgence of the Covid-19 pandemic (see hereinafter), and if such decision deprives the Purchaser from the Ticket’s or the Product’s benefit. All requests for reimbursement in such aforementioned cases must be sent to GIP within one (1) month following the Event.
The GIP shall not proceed to any Ticket or Product reimbursement outside the specific and limited situations mentioned hereinabove.
Should the cancellation of the Event, its organization behind closed doors or with a limited spectators gauge result from a force majeure event, the act of a third party or a sanitary measure decided by (or in relation with) the competent authorities (state, local or sporting authorities for example) because of a resurgence of the Covid-19 pandemic, any consequently cancelled Ticket or Product shall be automatically postponed and reallocated for the 2022 French Grand Prix, and the Purchaser expressly and irrevocably accepts such reallocation. The GIP shall not proceed to any Ticket or Product reimbursement, unless discretionarily decided otherwise (in such case, the GIP might decide to charge a deduction with regard to reservation and service fees).
16.2 – Event content and terms
The Event dates have no contractual value and shall be settled during the year 2020. As a consequence, Purchaser acknowledges (and accepts) the contingency of such Event dates, including if the Event is postponed or rescheduled for any reason whatsoever.
Should the Purchaser not be available at the Event dates (including in case of a postponement or reschedule of the Event decided after his Order), the GIP shall not proceed with any reimbursement, compensation or any form of return in cash or in kind.
The following information has no contractual value and GIP cannot be held liable in connection with:
- The public or promotional documentation presented to the Purchaser in connection with promoting the Event and selling Tickets and Products;
- The list of Formula One drivers and teams taking part in the Event;
- The Event’s program, including any support races and ancillary activities (concerts, shows, games, etc.) organized or announced in relation with the Event;
- The dates and times related to the Event, which may be modified at any time by the Fédération Internationale de l’Automobile (FIA), which holds the commercial rights to the Formula One World Championship, and/or any administrative authority.
16.3 – Change of seating in a stand
The GIP may ask (at any moment) any Ticketholder to temporarily or permanently sit in a different seat, especially if the seat is unavailable, if such modification is useful for commercial reasons or required for organization, security or sanitary needs, in accordance with the competition regulations, the organizer’s potential requirements or a force majeure event. The GIP shall then inform the Purchaser of such modification by any possible way and as soon as possible.
16.4 – Force majeure
The GIP cannot under any circumstances be held liable for events that constitute force majeure or for the acts of third parties.
The GIP shall not be liable, in particular but not only, for the following events, that both Parties expressly agree to consider as force majeure events: bad weather, epidemic or pandemic (including any resurgence of the Covid-19 pandemic), strikes, changes to regulations, or a decision by an authority that has jurisdiction (e.g.: a prefectural or ministerial, a decision issued by the FIA or the holder of the commercial rights to the order issued by the prefect or minister, Formula One World Championship, etc.).
16.5 – Incidents – Harm
All Purchasers and Ticketholders acknowledge that motor racing, the Event and any activities associated therewith (including without limitation support events) are dangerous.
The GIP declines all responsibility for any harm that may be suffered by any person due to any incident that occurs in connection with the Event it puts on at the Circuit, unless it is proved to have committed a particularly serious wrongful act. All Purchasers and Ticketholders are informed that the sporting sanctioning bodies (French Motorsports Association, FIA), FOWC and its affiliates, including Formula One Management Limited, Formula One Licensing B.V., Formula One Asset Management Limited, Formula One Hospitality and Event Services Limited, Formula Motorsport Limited, Formula One Marketing Limited, the persons involved in the organization of the Event (including officials, marshals, rescue and medical staff), the competitors and drivers, (such parties to include where relevant all directors, officers, employees, agents, contractors and affiliated companies), are not responsible for any loss or damage howsoever caused to you or your property to the maximum extent permitted by French law (save that nothing in these conditions limits or excludes (a) liability for death or personal injury arising out of the negligence of any of the above mentioned parties, or (b) any damage incurred by way of fraud or fraudulent misrepresentation by any of the above mentioned parties).”
16.6 – Nonperformance
The GIP cannot be held liable for any nonperformance or poor performance of the Agreement or of any Order that is caused by the Purchaser, by an unforeseeable and unavoidable act by a third party to the Agreement or the Order, or by force majeure (including in particular events mentioned in Article 16.4 above).
The GIP shall not proceed to any reimbursement or compensation with regard to goods, products and/or services bought to any third party, for any reason whatsoever.
ARTICLE 17 – INSURANCE
No Tickets and/or Product include any insurance.
Therefore, the GIP recommends each Purchaser of a Ticket to sign up for an insurance policy offering a reimbursement in case of certain impossibilities to be present at the Event. To this end, an optional and facultative insurance policy is suggested to each Purchaser during the Order. The policy notice and the insurance conditions (price, guarantees, etc.) are available through a hyperlink accessible from the Site.
In case the Purchaser signs up for such insurance policy, he is expressly informed that (i) the GIP only acts as a distributor of the insurance policy entered into between the Purchaser and the insurance company or its representative, (ii) the insurance services are offered with the insurance company on the Site (the Purchaser therefore signs up with the insurance company and is subject to any and all terms and conditions of the latter), and (iii) any potential insurance claim statement shall be made directly with the insurance company’s representative, in accordance with the terms of the insurance policy, without any involvement of the GIP or any responsibility of the GIP for any reason whatsoever, as the GIP only acts as a distributor.
ARTICLE 18 – CANCELLATION OF TICKETS / PRODUCTS BY THE GIP
18.1 – Violation of the GTS
If the Purchaser or the Ticketholder violates any of the GTS provisions, their Order may be immediately cancelled by operation of law and with no prior formalities. In such case, the Purchaser or Ticketholder will also be denied access to the Circuit, without prejudice to the GIP’s right to compensation.
18.2 – Unlawful resale/Unlawful promotional activities
If any of the prohibitions set out in articles 12.1 and/or 12.2 are violated, the GIP reserves the right to cancel the Ticket without warning or prior notice and, if applicable, to eject the offender from the Circuit, without prejudice to the penalties provided for in Article 313-6-2 of the French Penal Code, according to which: “Selling, offering for sale, or exhibiting for the purpose of selling, transferring, or providing the means to sell or transfer tickets to a sporting, cultural, or commercial event or a live performance, habitually and without authorization from the producer, organizer, or owner of the operating rights to such event or performance, is punishable by a fine of 15,000 euros. Such penalty is increased to a fine of 30,000 euros for a repeat offense”.
18.3 – Prohibited conduct/Violation of applicable rules
The Purchaser/Ticketholder also agrees that the following types of conduct may, at the GIP’s discretion, cause them to be ejected from the Circuit, and their Ticket cancelled without reimbursement:
- Fraud or attempted fraud to enter the Circuit;
- Organizing or attempting to organize bets (in cash or in kind) on the sports results related to the Event;
- Violation of the internal Rules and/or any applicable law, in particular the law related to security inside sports arenas.
- Not in possession of a valid Ticket;
- Violation of health, sanitary, safety or security measures.
In addition, the GIP reserves the right to cancel a Ticket purchase that presents a risk of fraud, in particular the fraudulent use of a bank card, or a risk that the security of the sporting event will be compromised.
ARTICLE 19 – VIDEOSURVEILLANCE
The Purchaser/Ticketholder is informed that for their security, the Circuit may be equipped with a videosurveillance system and the images from such system may be used in the event of legal action. A right of access is provided during the image-storage period. It may be exercised by writing to: contact@gpfrance.com.
However, access to such images may be denied for reasons related to national security, national defense, public safety, the conduct of legal proceedings or of operations preliminary to such proceedings, or the rights of third parties.
ARTICLE 20 – INTUITU PERSONAE
The Purchaser acknowledges that the GIP consents to sell them the Ticket(s) and Product(s) because of their status and the representations they make. As a result, they warrant the accuracy of the information requested regarding their personal status and that of any Ticketholders.
ARTICLE 21 –INTELLECTUAL PROPERTY RIGHTS
21.1 – GIP’s rights
All of the trademarks, illustrations, images, logotypes, and slogans used in connection with promoting the Event and selling the Tickets, the Products and their accessories are and will remain the sole property of the GIP and/or its partners.
Any total or partial reproduction, modification, or use of such trademarks, illustrations, images, logotypes, or slogans for any reason and on any media whatsoever, by any Purchaser or Ticketholder, without the GIP’s prior express consent, is strictly prohibited.
In addition, Purchasers/Ticketholders shall not capture, record, store, broadcast, and/or make available to the public, in real time or playback, wholly or partially, with or without charge, any sound recording and/or any animated image captured by any means inside the Circuit in connection with the Event (including drivers and cars), or any information or other data, including official timing, results, performance, telemetry, weather or race control data (together, Material) regardless of the broadcast method (television, radio, Internet, mobile, phone, or any other current or future method). The GIP reserves the right to refuse to allow any photo/video capture or recording equipment to be brought into the Circuit other than a mobile phone.
Should Purchasers/Ticketholders capture, record, store, broadcast, and/or make available Material, it shall be for personal, private and non-commercial purposes only. As a condition of entry to the Event, Purchasers/Ticketholders agree that (i) use of such Material for any form of public advertisement, display, commercial gain or for any other purpose (except for your private enjoyment) without the prior written consent of FOWC is strictly forbidden and will constitute a breach of the GTS for which you may be liable; (ii) on request by GIP or FOWC, you shall assign to FOWC in writing the copyright and all other intellectual property in such Material.
Purchasers/Ticketholders shall not broadcast or make available to the public inside the Circuit any commercial and/or promotional images or videos, or images or videos that are contrary to good morals and/or the Event’s standing.
Moreover, Purchasers/Ticketholders shall not broadcast, publish, or deliver to any third party, by any process whatsoever, with or without charge, any data, statistics, information, or fact in relation to the progress of any competition during the Event.
The F1 FORMULA 1 Logo, F1 Logo, FORMULA 1, FORMULA ONE, F1, FIA FORMULA ONE WORLD CHAMPIONSHIP, FORMULA 1 GRAND PRIX DE FRANCE, GRAND PRIX, PADDOCK CLUB and related marks are trademarks of Formula One Licensing BV, a Formula 1 company. All rights reserved.
21.2 Right to one’s Image
All Ticketholders (adults and minors) are fully aware that they may be photographed and/or filmed by FOWC or by anyone authorized by FOWC, including the GIP, any media operators (television crews, photographers, journalists, etc.).
As a condition of entry to the Event, all Ticketholders therefore expressly authorize and consent to the use by FOWC (and by any third party authorized by FOWC from time to time) for the purposes of or in connection with any publication, exhibition or broadcast (including any advertising or promotional literature, campaign or material) in any media worldwide, in perpetuity and on a royalty-free basis, and approved by FOWC of any still or moving picture images taken at the Event where such image includes any image of you, your voice or your likeness and you waive any and all of your personality and privacy rights to the extent necessary to permit such use.
All Purchasers warrant to the GIP that they have informed the Ticketholder(s) of the terms of this article and guarantee their consent.
ARTICLE 22 – FOLLOW-UP/CUSTOMER RELATIONS
All questions related to the follow-up on the purchase and use of a Ticket or Product may be sent by email to tickets@gpfrance.com.
ARTICLE 23 – PERSONAL DATA
The Purchaser’s personal information is collected by the GIP in compliance with (i) French law number 78-10 dated January 6th, 1978, (ii) the General data protection regulation dated May 25th, 2018, and (iii) the GIP’s privacy policy.
It is moreover stipulated that pursuant to Article L. 332-1 of the French Sports Code: “To contribute to the security of sporting events, the organizers of such events may refuse or cancel delivery of tickets to such events or deny access to the persons who have violated or are violating the provisions of the general terms and conditions of sale or the internal rules related to the security of such events. For this purpose, the organizers may institute automatic processing of personal data related to the breaches set out in the penultimate paragraph of this article, in accordance with the terms of a French State Council decree issued following a reasoned, published, Data Protection Committee opinion”.
ARTICLE 24 – INDEPENDENCE OF THE PARTIES
Neither Party may undertake an obligation in the name and/or on behalf of the other Party. In addition, each Party is solely liable for their allegations, obligations, services, products, and personnel.
ARTICLE 25 – NO WAIVER
The fact that a Party does not invoke the other Party’s agreement to any of the obligations set out in these GTS cannot be interpreted as a waiver, for the future, of the obligation in question.
ARTICLE 26 – APPLICABLE LAW/DISPUTES
26.1 – Applicable law
These GTS are governed by French law.
26.2 – Claims and complaints
All claims related to the purchase or use of a Ticket or Product, or to the application or interpretation of these GTS, must be brought to the GIP’s attention by email sent to legal@gpfrance.com, or by registered letter sent to GIP Grand Prix de France – Le Castellet, Hôtel de Région, 27 Place Jules Guesde, 13481 Marseille cedex 20.
26.3 – Request for mediation
Individual non-professional Purchasers are informed that if their claim cannot be resolved voluntarily, they may request mediation by a consumer-protection mediator, in accordance with Articles L611-1 et seq. of the French Consumer Protection Code.
The following mediator has jurisdiction over the GIP: MEDICYS, 73, boulevard de Clichy, 75009 Paris (Tel: 01 49 70 15 93, Email: contact@medicys.fr, website: http://www.medicys.fr).
To request mediation, individual non-professional Purchasers can use the form available on the mediator’s website.
The GIP is free to agree to mediation or not and, in the case of mediation, to accept the mediator’s solution or not.
-
PREAMBLE – DEFINITIONS
The following terms, when capitalized, are defined as follows for the purposes of interpreting and performing these general terms and conditions of sale (GTS):
Purchaser: Means any individual or legal entity ordering a Ticket providing access to the Event
Ticket: Means any ticket granting access to the Event sold by the GIP, and in particular (i) the “Daily Pass” which provides access to the Event for Sunday, and (ii) the “Multi-Day Pass” which provides access to the event for three days
Physical Ticket: Means any paper or plastic Ticket
GTS: Means these general terms and conditions of tickets sales, applicable to the 2021 edition of the Event
Circuit Means the Paul Ricard automobile Circuit located at 2760 Route des Hauts du Camp, RDN8, 83330 Le Castellet, FranceOrder: Means the process by which the Purchaser purchases a Ticket
Agreement: Means the agreement entered into between the Organizer and the Purchaser for the purpose of purchasing one or more Tickets, as well as any amendment, substitution, extension or renewal of such agreement
E-Ticket: Means any electronic Ticket that is transmitted to the Purchaser by email or through the Site and can be printed on paper
Event: Means the 2021 edition of the Historic French Grand Prix, competition that gathers various historic single-seater cars that participated to prestigious international competitions
Administrative Fees: Means the administrative fees related to obtaining a Ticket or Tickets
GIP Means the “GRAND PRIX DE FRANCE – LE CASTELLET” public-interest group (Groupement d’Intérêt Public), located at Hôtel de Région, 27, Place Jules Guesde 13003 Marseille, which is responsible for commercializing the TicketsI.D.: Means any currently valid proof of identity, issued by a French or foreign authority, that includes, in particular, the holder’s first and last names, nationality, date of birth and photograph
Delivery: Means sending the Ticket(s) that was or were ordered to the Purchaser
M-Ticket: Means any electronic Ticket that can be viewed using a dedicated application and downloaded onto a mobile device and appears as a unique bar code (“QR Code”) that contains the digital information attached to the Ticket
Organizer: Means HVM RACING, a limited liability company located 3, place des Ecoles, 92100 Boulogne-Billancourt (France), in charge of the organization and the promotion of the Event
Parties: Means the Purchaser and the Organizer together (the “Parties”) and the Purchaser or the Organizer individually (a “Party”), as the GIP only acts as intermediary with regard to the commercialization of the Tickets
Ticketholder: Means any individual, whether the Purchaser or not, who holds a Ticket and by means of the Ticket, is granted access to the Circuit during the Event
Price: Means the unit value of a Ticket. Such value includes all taxes but excludes Administrative Fees
Subtotal Means the subtotal for the Tickets for which the Order is placed. This amount includes all taxes but excludes Administrative FeesTotal Price: Means the Subtotal plus the Administrative Fees. This amount includes all taxes
Internal Rules Means the Circuit’s internal rules, as well as any related regulations applicable inside the Circuit available at the following URL: https://www.circuitpaulricard.com/assets/pdf/CPR_Reglement_interieur_En.pdfSite: Means the website operated by the GIP to sell the Tickets on behalf of the Organize, currently accessible at http://www.gpfrance.com
ARTICLE 1 – PREAMBLE
First of all, it is understood that the Organizer is sole responsible for the Event’s organization, and that the GIP was granted by the Organizer the mission to commercialize Tickets. Therefore, the GIP cannot be considered as organizer of the Event and acts solely as an intermediary for the commercialization of the Tickets, on behalf of the Organizer.
These GTS only relate to the Order’s technical operations linked to the Tickets commercialization by the GIP. The Agreement is entered into between the Parties (the Organizer and the Purchaser) and the terms linked to the Event’s organization and running are ruled by specific conditions set up by the Organizer. The Purchaser accepts such Organizer’s conditions due to its Order.
ARTICLE 2 – PURPOSE OF THE GTS
The purpose of the GTS is to set out the terms according to which (i) any Purchaser acquires from the Organizer, through the intermediary of the GIP, one or more Tickets to attend any or all of the Event, and (ii) any Ticketholder enters the Circuit during the Event. They are applicable to all Purchasers and all Ticketholders.
ARTICLE 3 – APPLICATION OF THE GTS
The GTS apply, as a matter of law, to any Ticket Order placed with the GIP for the purpose of attending the Event, whether the order is placed on line through the Site or is the subject of a separate agreement entered into between the GIP (or its designated provider) and the Purchaser mainly or secondarily for the purpose of selling Tickets to attend the Event.
No contrary terms, in particular terms of purchase, are enforceable against the GIP. In the case of a contradiction between the GTS and the provisions of any special agreement entered into between the GIP and the Purchaser, the relevant provision of the special agreement shall prevail over the GTS provision.
The GTS, as well as all contractual information mentioned on the Site, are written in French. If any of such information is translated and the foreign translation contradicts the French version, only the French version will be taken into account.
ARTICLE 4 – AVAILABILITY AND ENFORCEABILITY OF THE GTS
The GTS are made available to each purchaser on the Site, where they can be viewed directly. They may also be sent to Purchasers upon a simple request made by email to contact@gpfrance.com.
The Purchaser represents that they have the full legal capacity required to place the Order, or warrants to the GIP that they obtained prior authorization to enter into an agreement.
All Orders require the Purchaser’s complete agreement with the GTS. To accept such agreement, the Purchaser must check the box provided for this purpose on the Site, or sign the Agreement. It is specified that failing agreement, the Order will not be validated and cannot be taken into account.
The rights and obligations set out in the GTS are transferrable “propter rem” and as a matter of law to the Ticketholder.
ARTICLE 5 – MODIFICATION OF THE GTS
The GIP reserves the right to modify the GTS at any time. In such case, the applicable GTS are the GTS in force on the date the Order is placed, along with any later modification in relation with safety or public order matters that would be brought to the Purchaser’s knowledge.
ARTICLE 6 – SEVERABILITY
The fact that one contractual clause is void does not nullify the GTS.
The GIP’s temporary or permanent failure to apply one or more GTS clauses shall not constitute a waiver by the GIP of such clauses or of other clauses in the GTS, which will remain in full force and effect.
ARTICLE 7 – TICKETS
7.1 – Characteristics / Presentation
The following information has no contractual value and the Organizer (and the GIP) cannot be held liable in connection with:
- The public or promotional documentation presented to the Purchaser in connection with promoting the Event and selling Tickets (pictures and photographs used on the Site or illustrating the Tickets for example);
- The list of drivers and teams taking part in the Event;
- The Event’s program, including any support races and ancillary activities (concerts, shows, games, etc.) organized or announced in relation with the Event;
- The dates and times related to the Event, which may be modified at any time.
The GIP alone decides on the methods for selling the Tickets and the number of Tickets available for each sales method.
7.2 –Ticket availability
Tickets are sold and delivered per stand and per price category, while stocks last. If the Ticket(s) ordered are not available, the GIP will inform the Purchaser and may offer the Purchaser a Ticket of equivalent quality.
Other than reimbursing the price of the unavailable Ticket, the GIP itself is not required to pay any compensation for cancellation unless it is proved that the GIP is personally and seriously at fault for the failure to fill the Order.
7.3 – Ticket sales periods
Sales of Tickets to the general public begin on a date decided by the GIP. Other types of Tickets in relation with the Event might be later marketed by the GIP, and this shall in no way lead to any reimbursement or compensation for Orders placed before such marketing of new Tickets.
Unless a specific time period is indicated, the sales offers made by the GIP are valid as long as the Tickets appear in the catalogue and while stocks last. The GIP reserves the right to set different sale dates for different types of Tickets and distribution channels.
7.4 – Limitation on the number of Tickets
On the Site, individual Purchasers cannot order more than ten (10) Tickets in a single Order, regardless of whether the tickets are “Daily Pass” or “Multi-Day Pass” tickets. The GIP and the Organizer reserve its right to set any other limitation regarding the number of Tickets authorized for each Order, depending on distribution channels.
7.5 – Minors
All minors under 16 (sixteen) can access the Event for free, subject to availability. Such minors shall (i) be accompanied by an adult who is responsible for them and is in possession of a Ticket for the same area, and (ii) be able to justify in all circumstances of a written authorization to attend the event, granted by their parents or guardian.
The GIP advises parents not to bring children under three (3) to the Event, and advises to equip any children (whatever their age) with earplugs.
7.6 – Persons living with a disability
Any disabled person and holding a disability card or a priority card shall use a specific ticket booking process, accessible through a dedicated contact form on the Site. Each request shall be treated by the customer service, which will create a specific purchase order after exchanges with the relevant Purchaser. The Order shall be validated once the purchase order is filled, transmitted with the payment and a proof of disability.
In case the disability is superior or equal to 80%, specific pricing promotion might apply, in accordance with Article 6.11 hereinafter, and a dedicated parking slot shall be granted by the GIP.
Anyone living with a disability may be accompanied to the Circuit by one or several person(s) of their choice. For this purpose, they must Order an additional Ticket for their companion according to the procedure set out above, based on the applicable normal price.
7.7 – Restrictions
The GIP reserves the right to refuse any Order from and/or deliver any Ticket to any person who has acted in breach of the GTS, of the terms and conditions set up by the Organizer, or who has not paid.
7.8 – Seat assignment at the Circuit
The GIP alone decides on the stands and sections of stands where seats may be sold and the number of Tickets available for each stand and section of a stand.
Unless instructed otherwise during the Order, seating is free in the area that corresponds to the ordered Ticket (no numbered seat), in the grandstands (if any in the concerned area) or in the main Circuit area (“enceinte générale”, i.e. visibility areas around the track that shall be set and decided freely by the Organizer).
7.9 – Ticket Media
Tickets are made available electronically (“E-Tickets” or “M-Tickets”) on the Purchaser’s account through the Site, on a date determined by the GIP and the Organizer that falls before the Event. The GIP shall inform the Purchaser of such availability by mean of an email sent to the address provided by the Purchaser. The GIP will not deliver any Physical Tickets, unless decided otherwise by the GIP.
7.10 – Ticket Ownership
Tickets indicate the name of the Purchaser (individual Purchaser or legal entity Purchaser), and if the GIP decides so, the name of the Ticketholder (person named by the Purchaser as the beneficiary of the Ticket).
Only one Ticketholder shall benefit from each Ticket during the whole Event’s duration (including the “Multi-Day Pass” tickets, which cannot be used by different Ticketholders for each day of the Event).
Tickets ordered by disabled persons shall be nominative.
7.11 – Prices
Prices of Tickets are displayed on the Site and can be given by telephone.
Prices are indicated in Euros with all taxes included, but excluding potential Delivery and transportation costs (which shall be indicated before the Order is validated, and invoiced in addition).
The Ticket Price is the price in effect on the day the Order is placed. It does not include Administrative Fees, as explained in Article 6.12 below.
The Total Price owed by the Purchaser is indicated on the Order confirmation page
In the case of promotion through pricing, the GIP shall apply the promotional price to any eligible Order placed during the period in which such promotion is advertised, up to the quota initially determined by the GIP.
The GIP reserves the right to change its Price at any time (and in particular, to apply prices that change over time), but guarantees to the Purchaser that the price in effect on the day the Order is placed will apply (subject to availability).
The GIP reserves the right to institute (then to change at any time) discount price policies applicable to certain Purchasers or certain categories of Purchasers that GIP shall freely designate, and in particular (persons living with a disability superior to 80% for example), and to organize any special and punctual sales operation and/or contests.
7.12 – Administrative Fees
Administrative Fees may be added to each Order, according to a price sheet that will be expressly indicated to the Purchaser for approval before the Order is validated.
The GIP reserves the right to change the Administrative Fees at any time, but guarantees to the Purchaser that the Administrative Fees in effect on the day the Order is placed will apply.
ARTICLE 8 – ORDER
Tickets are purchased through the Site, through physical sales counters implemented by the GIP, or through any reseller networks the GIP may indicate.
It is understood that the Organizer, acting as promoter of the Event, the exclusive right to sell Tickets, and has delegated such right to the GIP. Therefore, the Organizer and the GIP decline all responsibility in connection with the sale or alleged sale of tickets on the secondary market or through unauthorized platforms (i.e., other than the Site and potential authorized resellers, expressly designated as such by the GIP).
8.1 – Steps for placing an Order on the Site
To place an Order on the Site, an individual Purchaser must follow the steps below:
- Enter the Site’s address into your browser;
- Follow the Site’s instructions for placing an Order for a Ticket or Tickets;
- If the connection is inactive for an extended period, it is possible that the Tickets selection made by the Purchaser before such inactivity can no longer be guaranteed. The user will then be invited to recommence its Ticket selection;
- Identify with his login and password if the Purchaser already opened an account on the Site, or create such an account by filing the required information (especially – but not exclusively – first and last name, address, digital contact details, password).
- Verify the information in the Order and, if applicable, identify and correct any mistakes;
- Validate the Order, the Subtotal, and the Total Price;
- Follow the instructions on the online payment server to pay the Total Price.
8.2 – Validating the Order on the Site
Before clicking on “Purchase”, the Purchaser can verify the details of the Order and the Total Price. Validating the Order by double clicking manifests the Purchaser’s acceptance of the offer.
By validating the Order, the Purchaser agrees to the GTS in force on the day the Order is placed (the preservation of which is guaranteed by the GIP and/or its provider) as well as the general terms of use of the technology of the GIP’s ticketing provider, the Organizer’s terms and conditions and the GIP’s privacy policy, and concludes the Agreement between the Organizer and the Purchaser. The GIP or its provider sends an email as soon as possible acknowledging receipt of the Order and payment.
The GIP and the Organizer reserve the right to refuse any Order for legitimate reasons, and more specifically if the quantity of Tickets ordered is abnormally high for Purchasers who are consumers.
8.3 –Payment
The Purchaser pays the Total Price in euros only, by cash (for physical sales only), by bank card (the following bank cards are accepted: Carte Bleue, Visa, and Eurocard/MasterCard), and/or by valid credit notes or gift vouchers emitted by the GIP (it being understood that no Order including the insurance stipulated in clause 17 can be paid by credit notes or gift vouchers).
In case of a payment by bank card, the Purchaser confirms that they are the holder of the bank card to be debited and that the name on the bank card is theirs. The Purchaser provides the sixteen numbers and the expiration date of their bank card, as well as, if applicable, the security code.
All payment incidents (failure to complete the entire online secure payment protocol) result in the automatic rejection of the Order.
The transaction is debited immediately from the Purchaser’s bank card after the card information has been verified, upon receipt of authorization to debit from the issuer of the Purchaser’s card.
The obligation to pay, which is given by means of a payment card, is irrevocable. By providing the information related to their bank card, the Purchaser authorizes the GIP or its provider to debit such bank card in the amount of the Total Price. If debiting the Total Price is impossible, the transaction will be immediately cancelled by operation of law and the Order will be cancelled.
In case of payment by bank card, the GIP might offer the Purchaser differentiated payment solutions, implemented through a dedicated service provider: (i) payment divided in 3 (three) successive debits, or (ii) payment shared between the Purchaser and third payers chosen by the Purchaser, which shall then be invited to pay their share in a certain period. The use of such divided or shared payment is subject to the service provider conditions (including the payment of any potential fees) and through the latter’s secured web platform (the Purchaser shall be automatically directed to such platform in order to pay). Any incident with regard to the payment or the finalization of the debits implementation shall automatically lead to the refusal or cancellation of the Order.
8.4 – Secure payment
The Site has a secure payment system that incorporates the “SSL” security standard, which systematically checks the validity of access rights during payment by bank card and encrypts all financial flows. Confidential bank data is encrypted and transmitted to a banking server in charge of processing and verification.
The GIP and/or its payment provider may, at their discretion, set up computerized security systems to reduce the risks of banking-data theft, and thus enhance the security of transactions made by the Purchaser on the Site.
Pursuant to the French Data Protection Act of January 6, 1978, the Purchaser has a right to access, correct, and object to their personal data at any time by sending a letter, with proof of I.D., to the agent of the GIP’s payment provider: WETIX AGENCY, 114 rue Chaptal, 92300 Levallois-Perret (France).
8.5 – Ticket purchasing procedure specific to legal entities
As long as Tickets are available, legal entities may purchase them through their legal representatives or any person authorized for such purpose. Such legal representatives or agents place requests with the GIP’s sales contact or send them to the following email address: tickets@gpfrance.com.
The purchase is validated by the GIP’s receipt of the duly completed and signed order form (with the GTS attached), returned to it by the deadline indicated on such order form and after payment of the Total Price. Payment is made by cheque or bank transfer.
At its discretion, the GIP may deem void any order form returned to it after the deadline indicated above. The GIP may also, at its discretion, deem an Order to be void if the legal entity Purchaser does not pay any or all of the amounts to be paid upon purchase.
8.6 – Changes to Orders
Any Purchaser-initiated change to an Order after the Order has been validated is subject to the GIP’s and the Organizer’s consent, which is discretionary. All requests in this regard must be sent to the GIP’s sales contact or by email to tickets@gpfrance.com, it being specified that the GIP will refer to the Organizer, which will not be under any obligation to grant such a request.
ARTICLE 9 – OBTAINING THE TICKETS
After the Order has been validated (subject to full payment), the Purchaser receives, by email, confirmation that payment of the Order has been accepted and acknowledgement of receipt constituting confirmation of the Order.
Tickets are made available electronically (“E-Tickets” or “M-Tickets”) on the Purchaser’s account through the Site, on a date determined by the GIP that falls before the Event. The GIP shall inform the Purchaser of such availability by mean of an email sent to the address provided by the Purchaser.
The GIP cannot be held liable for any harm arising, in particular but not only, from an error in the email address that was provided when the Order was placed, an identification error regarding data transmitted by the Purchaser when creating its personal account, a failure of the communication lines and/or Internet, the Purchaser’s inability to download the Ticket made available through the Site and/or the loss of any email, and, more broadly, problems that cause the loss of any data. In addition, the Purchaser is encouraged to look in their email program’s “spam” folder for the emails sent with regard to the Order.
The GIP will not deliver any Physical Tickets, unless decided otherwise by the GIP.
ARTICLE 10 – NO RIGHT TO CANCEL
Tickets cannot be exchanged or reimbursed, no matter what reason is raised by the Purchaser, including any case of impossibility for the Purchaser to be present at all or part of the Event for any reason whatsoever (personal, professional, medical, technical or other reason), even if the Purchaser holds supporting documents of any kind.
The Purchaser’s attention is drew on the interest for him to sign up for an insurance reimbursement policy that might cover consequences of various impossibilities to be present at the Event, in accordance with Article 17 hereinafter.
GIP’s sale of Tickets constitutes the performance of a leisure activity service that must be provided on a given date or within a defined period. The right to cancel provided for in Article L221-18 of the French Consumer Protection Code therefore does not apply (Article L.221-28(12) of such Code).
ARTICLE 11 – INSURANCE
No Tickets include any insurance.
Therefore, the GIP recommends each Purchaser to sign up for an insurance policy offering a reimbursement in case of certain impossibilities to be present at the Event. To this end, an optional and facultative insurance policy is suggested to each Purchaser during the Order. The policy notice and the insurance conditions (price, guarantees, etc.) are available through a hyperlink accessible from the Site.
In case the Purchaser signs up for such insurance policy, he is expressly informed that (i) the GIP only acts as a distributor of the insurance policy entered into between the Purchaser and the insurance company or its representative, (ii) the insurance services are offered with the insurance company on the Site (the Purchaser therefore signs up with the insurance company and is subject to any and all terms and conditions of the latter), and (iii) any potential insurance claim statement shall be made directly with the insurance company’s representative, in accordance with the terms of the insurance policy, without any involvement of the GIP or any responsibility of the GIP for any reason whatsoever, as the GIP only acts as a distributor.
ARTICLE 12 – PRINTING E-TICKETS
All E-Tickets must be printed in portrait mode on blank white A4 paper, with no change in the font size. No other medium (mobile phone, tablet, screen, etc.) is valid, and E-Tickets that are only partially printed, dirty, damaged, or unreadable cannot be deemed valid.
If the print quality is poor, printing the E-Ticket with a different printer is highly recommended.
ARTICLE 13 – DOWNLOADING M-TICKETS
All M-Tickets must be downloaded onto a mobile phone through a dedicated application.
The Ticketholder presents the QR code to the Circuit access control systems and scans such code into the dedicated computerized systems. The Ticketholder must therefore make sure their device has enough battery to operate during the period the Ticketholder is onsite at the circuit.
The GIP does not make any substitute devices available and declines all responsibility if the Ticketholder’s device fails for reasons unrelated to a breach by the GIP (e.g., Ticketholder’s mobile phone incompatible or defective).
ARTICLE 14 – TICKETS TRANSFERS
14.1 – Unlawful resale
All transfers for a fee, resale, offers of resale, or exchanges or offers to exchange a Ticket for any consideration whatsoever that are not made in the context of any resale network or platform that may be authorized by the GIP is strictly prohibited.
14.2 – Promotional and/or marketing activities
Subject to the GIP’s and the Organizer’s express and exceptional consent, it is strictly prohibited:
- To use or try to use any Ticket as the basis for any promotional, advertising, commercial purpose, in particular as the prize in any contest, game, internal encouragement operations or any action of such type;
- To use or try to use any Ticket as a component of a travel or public relations service (combining for example the Ticket with any means of transport and/or accommodation and/or catering or food service);
- To engage in any commercial activity during the Event, inside or near the Circuit;
- To associate its name in any manner to the GIP’s or the Organizer’s name.
ARTICLE 15 – LOST TICKETS
The Ticketholder is responsible for their Ticket, which they can reprint (E-Ticket) or regenerate (M-Ticket) as they please until the Event. It is however specified that (i) only the last downloaded Ticket will be accepted at the security check and will allow entrance to the Circuit, and (ii) only the first Ticket to be presented will grant access to the Circuit (the GIP and the Organizer cannot be held liable for any denial of access related to the fact that a third party has already presented the Ticket to access the Circuit).
ARTICLE 16 –CIRCUIT ACCESS – SECURITY MEASURES
To access the Circuit during the Event, all Ticketholders must have a valid Ticket that indicates their name, age, and seat type, as well as a valid I.D.
The Ticketholder gains entry to the Circuit through one of the public access points (even if it is not the closest to his grandstand), with their Ticket, which will be read and recorded by the computerized Circuit-access control system and/or checked by the Organizer’s personnel, following conditions set up by the latter. As the Organizer has no obligation to check the identity of any person holding a Ticket nor to check the Ticket’s authenticity, only the first Ticket presented will grant access to the Circuit, as the person will be presumed legitimate Ticketholder.
The Ticketholder agrees to submit to any and all sanitary and security measures implemented by the Organizer. Anyone who refuses to submit to such measures might be denied entry to the Circuit or might be removed from it. In such case, the Ticket will not be reimbursed.
All Purchasers and Ticketholders are advised (and even more for minors) to wear hearing protection, considering the very loud noise level that might be reached during races and ancillary activities, in order to prevent any damage and to fully enjoy the Event.
ARTICLE 17 – CONDUCT INSIDE THE CIRCUIT
All Purchasers and Ticketholders acknowledge that they are familiar with and will without exception comply, and have minors under parental authority comply, with the GTS, the terms and conditions set up by the Organizer, the Internal Rules, and all applicable legal provisions, in particular those related to security in sports arenas (especially articles L. 332-3 to L. 332-16 of the French Sports Code).
ARTICLE 18 – TERMS AND CONDITIONS LINKED TO THE EVENT – REIMBURSEMENT REQUESTS
As mentioned in preamble, it is understood that the GTS only relate to the Order’s technical operations in relation with the Tickets commercialization by the GIP.
Terms and conditions of the Event (organization, continuity, running), including in case of cancellation, behind closed door event or limitation of the spectators gauge, adjournment, are ruled by the specific terms and conditions set up by the Organizer, accepted by the Purchaser when placing the Order.
Any reimbursement or exchange request shall be subject to such Organizer’s conditions.
ARTICLE 19 –GIP’S RESPONSIBILITY
The GIP solely acts as an intermediary with regard to the Tickets’ commercialization. Therefore, its responsibility is limited to Order’s operations only. The GIP cannot under any circumstances be held liable for events that constitute force majeure, that the Purchaser is responsible for, or for the acts of third parties.
As the GIP is not the Event’s organizer, it cannot under any circumstances be held liable for the Agreement and any part of the contractual relationship entered into between the Organizer and the Purchaser. The GIP cannot be held liable for the organization, the continuity and/or the running of the Event (for example in case of any harm suffered with regard to an incident occurred during the Event).
ARTICLE 20 – INTUITU PERSONAE
The Purchaser acknowledges that the Organizer consents to sell them the Ticket(s) because of their status and the representations they make. As a result, they warrant the accuracy of the information requested regarding their personal status and that of any Ticketholders.
ARTICLE 21 – GIP’S INTELLECTUAL PROPERTY RIGHTS
All of the trademarks, illustrations, images, logotypes, and slogans used in connection with promoting the Event and selling the Tickets are and will remain the sole property of the GIP and/or the Organizer and/or their partners.
Any total or partial reproduction, modification, or use of such trademarks, illustrations, images, logotypes, or slogans for any reason and on any media whatsoever, by any Purchaser or Ticketholder, without the GIP’s prior express consent, is strictly prohibited.
ARTICLE 22 – FOLLOW-UP/CUSTOMER RELATIONS
All questions related to the follow-up on an Order and the purchase of a Ticket may be sent by email to tickets@gpfrance.com.
All questions related to the organization and/or the running of the Event itself may be sent by email to contact@hvmracing.fr.
ARTICLE 23 – PERSONAL DATA
The Purchaser’s personal information is collected by the GIP in compliance with (i) French law number 78-10 dated January 6th, 1978, (ii) the General data protection regulation dated May 25th, 2018, and (iii) the GIP’s privacy policy.
ARTICLE 24 – NO WAIVER
The fact that the GIP does not invoke the Purchaser’s agreement to any of the obligations set out in these GTS cannot be interpreted as a waiver, for the future, of the obligation in question.
ARTICLE 25 – APPLICABLE LAW/DISPUTES
25.1 – Applicable law
These GTS are governed by French law.
25.2 – Claims and complaints
All claims related to an Order / the purchase of a Ticket, or to the application or interpretation of these GTS, must be brought to the GIP’s attention by email sent to legal@gpfrance.com, or by registered letter sent to GIP Grand Prix de France – Le Castellet, Hôtel de Région, 27 Place Jules Guesde, 13481 Marseille cedex 20.
All claims related to the organization and/or the running of the Event itself must be brought to the Organizer’s attention, by email sent to contact@hvmracing.fr.
25.3 – Request for mediation
Individual non-professional Purchasers are informed that if their claim relates to the Order (and not the organization and/or the running of the Event, fall to the Organizer) and cannot be resolved voluntarily, they may request mediation by a consumer-protection mediator, in accordance with Articles L611-1 et seq. of the French Consumer Protection Code.
The following mediator has jurisdiction over the GIP: MEDICYS, 73, boulevard de Clichy, 75009 Paris (Tel: 01 49 70 15 93, Email: contact@medicys.fr, website: http://www.medicys.fr).
To request mediation, individual non-professional Purchasers can use the form available on the mediator’s website.
The GIP is free to agree to mediation or not and, in the case of mediation, to accept the mediator’s solution or not.
-
PREAMBLE – DEFINITIONS
The following terms, when preceded by a capital letter, are defined, for the purposes of the interpretation and execution of these General Terms and Conditions (GTC), as follows:
Purchaser: Means the natural person or legal entity ordering a Product
Ticket: Means any ticket giving access to the Event (Friday, Saturday and/or Sunday) and attached to a Product marketed by the GIP
Physical Ticket: Means any Ticket published on paper or plastic media
GTC: Means these general terms and conditions, applicable to the marketing of Products on the occasion of the 2021 French Formula 1 Grand Prix
Track: Means the Paul Ricard racing track located at 2760 Route des Hauts du Camp, RDN8, 83330 Le Castellet
Order: Means the purchasing process for Product(s) carried out by the Purchaser
Contract: Means the contract concluded between the GIP and the Purchaser with a view to acquiring one or more Products, as well as any amendment, substitution, extension or renewal of said contract
E-ticket: Means any Electronic Ticket sent to the Purchaser by e-mail or by means of the Website, which can be printed on paper
Hospitality Area: Means any premises and any space, inside or outside the Track, where a reception area for the purchasers of Products is provided
Event: Means the 2021 edition of the French Formula 1 Grand Prix, taking place at the Track on a date to be determined
GIP: Means the “GRAND PRIX DE FRANCE – LE CASTELLET” public-interest group (“Groupement d’intérêt public”), located at Hôtel de Région, 27, Place Jules Guesde, 13003 Marseille, which is responsible for promoting the Event
Proof of Identity: Means any valid proof of identity issued by a French or foreign authority, including in particular the first names, surname, nationality and a photograph of its holder
M-Ticket: Means any digital Ticket that can be consulted on a specific application that can be downloaded on a mobile device, in the form of a unique barcode (“QR code”) containing the digital information associated with the Ticket
Parties: Means collectively the Purchaser and the GIP (the “Parties”) and individually the Purchaser or the GIP (a “Party”)
Pass: Means any device or pass associated with a Product marketed by the GIP and allowing the Holder to access the Hospitality Area corresponding to the Product ordered
Holder: Means any natural person, whether or not the Purchaser, who holds a Ticket and the associated Pass and who accesses the Track enclosure on the occasion of the Event by means of the Ticket
Price: Means the unit value of a Product. This value is exclusive of tax
All-Inclusive Price: Means the total Price, all taxes included
Product: Means any hospitality product marketed by the GIP in the context of the Event, and comprised of a Ticket and an Access Pass to a Hospitality Area. The details of each Product (which appears on the commercial brochures of the GIP) can be modified at any time by the GIP
In-house Rules: Means the in-house rules of the Track as well as any additional regulations applicable within the Track
Website: Means the website operated by the GIP, currently accessible at http://www.gpfrance.com
ARTICLE 1 – PURPOSE OF THE GTC
The purpose of the GTC is to define the conditions under which (i) any Purchaser acquires from the GIP – or through one of its designated service providers if any – one or more Products with a view, in particular, to attending all or part of the Event, and (ii) any Holder accesses the Track enclosure and the Hospitality Spaces on the occasion of the Event. They apply to any Purchaser and any Ticket Holder.
ARTICLE 2 – APPLICATION OF THE GTC
The GTC automatically apply to all Product Orders placed with the GIP or one of its designated service providers, regardless of the marketing method in question.
Any contrary condition, in particular concerning purchasing, is unenforceable against the GIP. In the event of a contradiction between the GTC and the stipulations of any special agreement concluded between the GIP and the Purchaser, the relevant stipulation of the special agreement shall prevail over that of the GTC.
The GTC, and any contractual information that may be mentioned on the Website and/or the commercial brochures of the GIP, are written in French. In the event of any translation of these documents and a contradiction between the French version and the foreign translation, only the French version shall be taken into account.
ARTICLE 3 – AVAILABILITY AND ENFORCEABILITY OF THE GTC
The GTC are made available to each Purchaser at the time of each Order; they may also be communicated upon simple request by e-mail to contact@gpfrance.com.
The Purchaser represents that he/she/it has full legal capacity to place the Order, or warrants to the GIP that he/she/it has obtained prior authorisation to enter into the Order.
Any Order implies full acceptance by the Purchaser of the GTC. To sign up for this membership, the Purchaser must return the completed and signed purchase order in accordance with article 7 below. Failing acceptance, the Order shall not be validated and cannot be taken into account.
The rights and obligations stipulated in the GTC may be transferred: “propter rem” and automatically to the Holder of the Ticket.
ARTICLE 4 – AMENDMENT OF THE GTC
The GIP reserves the right to modify the GTC at any time. In such an event, the applicable GTC are those in force on the date of the Order.
ARTICLE 5 – CLAUSES OF THE GTC
The nullity of any contractual clause shall not entail the nullity of the GTC. The temporary or permanent non-application of one or more clauses of the GTC by the GIP shall not constitute a waiver on its part of said clauses or any other clauses of the GTC, which shall continue to have full effect.
ARTICLE 6 – PRODUCTS
6.1 – Characteristics / Presentation
The Products sold are each subject to an optional description mentioning their essential characteristics. Any images and/or photographs illustrating the proposed Products do not constitute a contractual document.
The GIP alone decides on the marketing formulas for the Products and the number of Products available for each marketing formula.
The GIP reserves the right to transfer, assign, sub-licence or subcontract any right and/or obligation arising from any Order, under the Contract formed between the Parties and these GTC to any subcontractor of its choice, without having to seek the consent of the Purchaser.
The GIP may impose certain constraints on the Purchaser in connection with an Order for a Product, and in particular, when the Hospitality Area is a box, the need to purchase the entire capacity of the corresponding box.
6.2 – Availability of inventory
The Products are marketed subject to availability.
If the ordered Product(s) are unavailable, the GIP shall inform the Purchaser and may offer him/her/it a Product of equivalent quality and price. If the Purchaser refuses, the GIP shall refund any sums paid within two months.
Apart from the reimbursement of the price of the unavailable Product, the GIP shall not be liable for any cancellation compensation, unless the non-performance of the Order results from a proven serious fault that is personally attributable to it.
6.3 – Limitation of the number of Products
The GIP reserves the right to limit the number of Products purchased under one or more successive Orders to 50 (fifty) per Purchaser.
6.4 – Minor children
Any minor under the age of 16 (sixteen) must be in possession of a Ticket and a Pass, be accompanied and placed under the responsibility of an adult in all circumstances (said adult must also be in possession of a Ticket and a Pass) and be able to provide evidence in all circumstances of a written authorisation from his/her parents or legal guardians to attend the Event.
Children under the age of 6 shall not be admitted to the Hospitality Areas.
6.5 – Restrictions
The GIP reserves the right to refuse any Order and any issue of Product to any person who has been found guilty of any of the acts set out in Article 16 of the GTC, or who is in a position of non-payment.
6.6 – Placement within the Track
In the event that the Ticket associated with the Product gives access to a stand, the GIP alone decides on the stands and parts of the stands in question and potential modifications of such stands.
6.7 – Medium for Tickets and Passes
Tickets and passes are drawn up in electronic form, or in any other form (Physical Ticket, wristband, etc.) freely determined by the GIP. They are sent to the Purchaser on a date determined by the GIP prior to the Event.
6.8 – Ownership of Tickets and Passes
Tickets and passes purchased by natural persons are nominative to the Holder if the GIP so decides.
The Tickets associated with Products purchased by natural persons mention:
- The name of the individual Purchaser;
- The name of the Holder if it is different (person identified by the Purchaser as being the beneficiary of the Ticket and the Pass) if the GIP so decides;
- For Tickets with a placement in the stand, a seat number must be respected.
The Tickets associated with the Products purchased by legal entities mention:
- The name of the legal entity Purchaser;
- If applicable, the name of the Holder (person identified by the Purchaser as being the beneficiary of the Ticket) if the GIP so decides;
- For Tickets with a placement in the stand, a seat number must be respected.
6.9 – Rates
The GIP “Hospitality” commercial offers mention the prices of the Products. These offers are included in the sales brochures published by the GIP, on the Website, and can also be communicated on request, by telephone and by e-mail to hospitalites@gpfrance.com
Prices are indicated in euros and excluding taxes (VAT at the applicable legal rate shall be charged in addition), including administrative, delivery and transport costs.
The Product Price is that in force on the date of the Order.
The Purchaser is informed of the All-Inclusive Price before final confirmation of the Order.
The GIP reserves the right to change its Prices at any time (and in particular to apply progressive pricing over time), while guaranteeing the Purchaser the application of the price in force on the day of the Order.
The GIP reserves the right to implement (and modify at any time) discounted pricing policies for certain Purchasers or categories of Purchasers.
ARTICLE 7 – ORDER PROCESS
Firstly, it should be noted that the GIP, in its capacity as promoter of the Event, benefits from exclusivity relating to the marketing of the Products and Tickets. Therefore, the GIP assumes no liability in connection with the sale or alleged sale of hospitality products and/or tickets on the secondary market or through platforms and unauthorised third parties.
7.1 – Purchase Order
Products are ordered by means of a purchase order, which may be provided upon simple request by e-mail to hospitalites@gpfrance.com
To be considered, the purchase order must be duly completed and must at least contain the following information (which the Purchaser warrants is correct):
- The identity of the Purchaser, namely (i) for a natural person his/her surname and first names, address, telephone number and email address, and (ii) for a legal entity, its full name, the address of its registered office, its SIRET registration number, the surname(s), first name(s), job title(s), telephone number(s) and email address(es) of the authorised representative(s) and, upon request from the GIP, a K-bis extract (French short form registration certificate) or any other document certifying the rules of representation and the persons authorised to represent the company;
- The Purchaser’s invoicing address;
- The type and quantity of Products the Purchaser wishes to order;
- Confirmation that the Purchaser has understood and accepted the GTC.
The Purchaser sends the signed duly completed purchase order to the GIP by letter or email. The signature and sending of the purchase order are deemed to constitute acceptance of the GTC by the Purchaser.
7.2 – Analysis and validation of the Order by the GIP
The GIP reserves the right to refuse any Order for legitimate reasons, in particular if it comes from a Purchaser (i) having previously breached the GTC, or (ii) having contributed, directly or indirectly, to the unauthorised promotion, sale or transfer of hospitality products and/or tickets for any other sporting event.
On receipt of the Order sent by the Purchaser, the GIP examines it, checks that all the mandatory information has been provided and ensures the availability of the Products requested:
- If the Products requested are not (or are no longer) available or in the event of legitimate reasons, the GIP shall contact the Purchaser in order to inform it of the fact that the Order cannot be honoured, and if necessary offer replacement Products in order to jointly consider the establishment of a new Order;
- If the Order is accepted and validated by the GIP, the latter shall inform the Purchaser thereof by email (or any other written means at its convenience). It is at this stage that the Contract is effectively formed between the GIP and the Purchaser.
7.3 – Changing an Order
Any change to the Order placed by the Purchaser after validation of its Order is subject to the discretionary acceptance of the GIP. Any request to this effect must be sent to the GIP’s commercial contact or to the following email address: hospitalites@gpfrance.com, it being specified that the GIP shall in no way be required to grant such a request.
ARTICLE 8 – PAYMENT FOR THE ORDER
8.1 – Payment schedule – Late payment interest and penalties
When the Order is accepted and validated by the GIP, it shall send the Purchaser the corresponding invoice, mentioning the All-Inclusive Price.
This invoice must be paid according to the following schedule, depending on the amount and date of the Order in question:
- Orders over €10,000 excluding tax:
- Order placed 2 (two) months before the Event at the latest: payment of 50% within 15 (fifteen) days of receipt of the invoice by the Purchaser, and payment of the balance 1 (one) month later;
- Order placed less than 2 (two) months before the Event: payment in full within 15 (fifteen) days of receipt of the invoice by the Purchaser.
- Order less than 10,000 euros excluding tax: payment in full within 15 (fifteen) days of receipt of the invoice by the Purchaser.
It being specified that in any event, full payment must be made no later than 15 (fifteen) days before the Event, in order to allow the GIP to prepare and deliver the Products or make them available to the Purchaser.
Each payment must be made in accordance with the provisions on the invoice, and include applicable VAT where necessary (the Purchaser must comply with any VAT regulations applicable to its position).
Any sum due and remaining unpaid shall be increased by late payment interest equal to three times the current legal interest rate from the day following the due date until full payment is received.
Furthermore, the fixed compensation for recovery costs due to the GIP in application of the Commercial Code is set at 40 (forty) euros.
8.2 – Payment terms
Payment of the All-Inclusive Price by the Purchaser shall be made exclusively in euros, by bank transfer or cheque (or any other payment option made available by the GIP in the event of a specific situation).
Any bank costs resulting from the transfer of money shall be borne solely by the Purchaser and shall be added, where applicable, to the All-Inclusive Price agreed between the Parties.
ARTICLE 9 – OBTAINING PRODUCTS
The GIP shall in due time provide information on the terms of delivery and/or availability of the Products purchased by the Purchaser and assigned to it.
Tickets may be delivered to the Purchaser (Physical Tickets) or made available on a dedicated platform (E-Tickets and M-Tickets), at the discretion of the GIP.
No Product shall be delivered to the Purchaser before full payment of the corresponding Order.
9.1 – Printing E-Tickets
All E-Tickets must be printed in portrait format on white, blank A4 paper, without changing the print size.
No other media (mobile phone, tablet, screen, etc.) are valid and any partially printed, soiled, damaged or illegible E-Tickets may not be considered valid.
In the event of poor print quality, it is therefore strongly recommended to print the E-ticket with another printer.
9.2 – Downloading M-Tickets
All M-Tickets must be downloaded on a mobile phone via a dedicated application.
The Holder shall present the QR code at the Track access control systems, and scan the said barcode on the computerised systems dedicated to this purpose. As such, the Holder must make sure that his/her device has a sufficient battery level to operate during Track access control.
The GIP does not provide any replacement device and declines any liability in the event of failure of the Track access control for reasons not related to a failure on its part (e.g.: Holder’s mobile not compatible and/or defective).
9.3 – Supply of Passes
The GIP may also, at its sole discretion, provide the Purchaser with Passes enabling the Holder to access the Hospitality Area corresponding to the ordered Product. Failing this, Tickets delivered to the Purchaser shall allow the Holder to directly access said Hospitality Area.
ARTICLE 10 – EXCLUSION OF THE RIGHT OF WITHDRAWAL
The Products are neither exchangeable nor refundable.
Since the sale of Products by the GIP is a service of leisure activity that must be provided on a specific date or at a specific period, the right of withdrawal provided for in Article L221-18 of the French Consumer Code (Code de la consommation) does not apply (Article L.221-28, 12° of the same Code).
ARTICLE 11 – USE OF THE PRODUCTS
11.1 – Designation of a Holder
The GIP may decide to implement a procedure by which each Purchaser appoints – free of charge only – the Holder of its choice as the beneficiary of each Product ordered from the GIP, within a period and according to procedures (dedicated platform, email, etc.) that shall be determined by the GIP.
In such an event, only the Holder designated as beneficiary of the Product may access the Track with a Ticket and, if applicable, a Pass, in order to attend the Event and the corresponding Hospitality Area. Each Ticket (and Pass if applicable) may then be used exclusively by the designated Holder.
The Ticket and the Pass associated with the purchase of a Product are inseparable; the Holder of the Ticket is necessarily that of the Pass, and vice versa. A Ticket Holder is prohibited from giving his/her Pass to a third party to allow him/her to benefit from it, even temporarily.
The Purchaser is responsible for the delivery of the Products, Tickets and Passes to the Holders, and must ensure that they have read the GTC and agree to comply with them. The Purchaser guarantees that each Holder shall comply with the GTC.
No invitation given by the Purchaser to its customers or guests in any capacity whatsoever may be considered as valid access to the Track and the Hospitality Area.
It is specified that any purchase of a Product in a two- or three-day form entitles the holder to one separate Ticket and one Pass per day, which may be given either to the same Holder or to different Holders on each day (e.g. purchase of Product on Friday and Saturday = two Tickets, two Passes and two potential Holders).
11.2 – Illegal resale
Any transfer for consideration, resale, offer of resale and any exchange or offer of exchange of Product, Pass and/or Ticket for any consideration whatsoever are prohibited.
11.3 – Promotional and/or commercial activities
Unless expressly agreed otherwise by the GIP, it is strictly forbidden to use any Product, Pass and/or Ticket as a medium for promotional and/or commercial activities, in particular as a prize for any contest, game, competition or lottery, as part of travel services or public relations.
It is also forbidden to advertise, promote, distribute, sell or offer for sale any product or service, or to display clear commercial messages at any place on the Track or in a Hospitality Area.
ARTICLE 12 – LOSS OF TICKETS
The Holder is responsible for his/her Ticket, which he/she may reprint as he/she sees fit (E-Ticket) or regenerate (M-Ticket) until the Event.
It is nevertheless specified that only the first Ticket presented shall give entitlement to access to the Track and the GIP may not be held liable for a refusal of access linked to the fact that the Ticket has already been presented by a third party to access the Track.
ARTICLE 13 – ACCESS TO THE TRACK – SAFETY MEASURES
To access the Track on the occasion of the Event, all Holders must have a valid Ticket corresponding to their position (name, age, category of seat), as well as a Proof of Identity.
The Holder accesses the Track by the booths indicated at the entrance to the stand in question, with his/her Ticket which shall be read and recorded by the computer system for access control of the Track and/or checked by an employee of the GIP. Only the first Ticket presented shall give access to the Track.
He/she agrees to comply with any security measures, including:
- Identity checks, security pat-downs, visual inspection of personal effects by any police officer and/or authorised GIP employee;
- Presentation of all objects in his/her possession, it being specified that objects prohibited by the In-house Rules and/or any applicable legislation or regulations cannot be brought into the enclosure and must be abandoned at the entrance to the Track (except for any cloakroom that may be set up by the GIP);
- Specific check related to potential sanitary mandatory measures implemented on the occasion of the Event, such as corporal temperature measure, distance measures or possession and wear of a sanitary mask.
Any person refusing to submit to the security measures shall be refused entry to the Track or shall be accompanied outside it. In this case, the Ticket shall not be refunded.
Due to the circumstances, any Purchaser is informed that exceptional safety and/or sanitary measures may be taken by the GIP, which may impact the average waiting time to enter the Track.
In addition, only one bag per person (such as a handbag/backpack) is permitted in the Track enclosure. No other bags and/or luggage shall be allowed.
Any exit from the Track is final.
ARTICLE 14 – BEHAVIOUR IN THE TRACK ENCLOSURE
All Purchasers and Holders acknowledge that they have read and agree to comply with and ensure compliance by minors under their parental authority, without reservation, with the GTC, the In-house Rules and the applicable legal and regulatory provisions, in particular those relating to safety in sports venues (in particular articles L. 332-3 to L. 332-16 of the French Sports Code (Code du Sport)).
The Purchaser is liable for any harm, damage, deterioration or injury committed within the Track (and in particular in the Hospitality Area) by one of its guests, who is the Holder of a Ticket.
Consequently, the Purchaser undertakes to reimburse to the GIP upon first request and upon simple presentation of supporting documents, all expenses that the GIP may have been obliged to incur for the restoration of the Track and/or Hospitality Area.
ARTICLE 15 – LIMITS OF LIABILITY OF THE GIP
15.1 – Cancellation of the Event / Behind closed doors Event / Limited spectators gauge
A Product may be reimbursed only if the GIP decides to cancel the Event, to organize the Event behind closed doors or to limit the spectators gauge, for reasons other than a force majeure event, the act of a third party or a resurgence of the Covid-19 pandemic (see hereinafter), and if such decision deprives the Purchaser from the Product’s benefit. All requests for reimbursement in such aforementioned cases must be sent to GIP within one (1) month following the Event.
The GIP shall not proceed to any Product reimbursement outside the specific and limited situations mentioned hereinabove.
Should the cancellation of the Event, its organization behind closed doors or with a limited spectators gauge result from a force majeure event, the act of a third party or a sanitary measure decided by (or in relation with) the competent authorities (state, local or sporting authorities for example) because of a resurgence of the Covid-19 pandemic, any consequently cancelled Product shall be automatically postponed and reallocated for the 2022 French Grand Prix, and the Purchaser expressly and irrevocably accepts such reallocation. The GIP shall not proceed to any Product reimbursement, unless discretionarily decided otherwise (in such case, the GIP might decide to charge a deduction with regard to reservation and service fees).
15.2 – Event content and procedures
The Event dates have no contractual value and shall be settled during the year 2020. As a consequence, Purchaser acknowledges (and accepts) the contingency of such Event dates, including if the Event is postponed or rescheduled for any reason whatsoever.
Should the Purchaser not be available at the Event dates (including in case of a postponement or reschedule of the Event decided after his Order), the GIP shall not proceed with any reimbursement, compensation or any form of return in cash or in kind.
Since the following items have no contractual value, the GIP shall not be held liable in connection with:
- Public or promotional documentation presented to the Purchaser in connection with the promotion of the Event and the sale of the Products;
- The list of Formula 1 drivers and teams participating in the Event;
- The timetables and times relating to the Event, which may be modified at any time by the Fédération Internationale de l’Automobile, the holder of the commercial rights to the Formula 1 World Championship and/or any administrative authority.
15.3 – Modification of the stand placement
The GIP may ask (at any moment) any Ticketholder to temporarily or permanently sit in a different seat, especially if the seat is unavailable, if such modification is useful for commercial reasons or required for organization, security or sanitary needs, in accordance with the competition regulations, the organizer’s potential requirements or a force majeure event. The GIP shall then inform the Purchaser of such modification by any possible way and as soon as possible.
15.4 – Force majeure
The GIP may not under any circumstances be held liable due to events constituting force majeure or due to a third party (events beyond its control).
In particular, the GIP excludes any liability due to the occurrence of bad weather, strikes, changes in regulations, or a decision by a competent authority (e.g. prefectoral or ministerial order, decision by the FIA or the holder of the commercial rights of the Formula 1 World Championship, etc.).
The GIP shall not be liable, in particular but not only, for the following events, that both Parties expressly agree to consider as force majeure events: bad weather, epidemic or pandemic (including any resurgence of the Covid-19 pandemic), strikes, changes to regulations, or a decision by an authority that has jurisdiction (e.g.: a prefectural or ministerial decision, a decision issued by the FIA or the holder of the commercial rights of the Championship, an order issued by the prefect or a minister, etc.).
15.5 – Incident – Loss
The GIP accepts no liability for any loss suffered by any person as a result of any incident occurring on the occasion of the Event that it organises on the Track, except in the event of a particularly serious fault proven against it.
15.6 – Breach of contract
The GIP shall not be held liable in the event of breach or poor performance of the Contract or of any Order due either to the Purchaser, or to the insurmountable and unforeseeable event of a third party to the Contract or the Order, or to force majeure (including in particular events mentioned in Article 15.4 above).
ARTICLE 16 – CANCELLATION OF ORDERS / TICKETS BY THE GIP
16.1 – Non-payment of the full amount of the Order
Non-payment of all or part of the amount of the Order on the right date exposes the Purchaser to immediate and automatic termination of the Contract corresponding to the unpaid Order without prior formality, if the GIP sees fit. In such an event, any sum already paid by the Purchaser shall remain acquired by the GIP as compensation, in addition to any supplementary damages related to the loss suffered by the GIP.
16.2 – Breach of the GTC
Any breach by the Purchaser or the Holder of any of the provisions of the GRC exposes the latter to the immediate, automatic cancellation of the corresponding Order, without prior formality. In such an event, the Purchaser/Holder shall be correlatively refused access to the Track and the Hospitality Area, without prejudice to the rights of the GIP to seek compensation.
16.3 – Illegal reselling / Illegal promotional activities
In the event of breach of the prohibitions referred to in Articles 11.2 and/or 11.3, the GIP reserves the right to terminate the corresponding Order or to cancel the Ticket without prior notice or formal notice and, if applicable, to expel the offender from the Track, without prejudice to the penalties provided for in Article 313-6-2 of the French Criminal Code (Code pénal), according to which: “the fact of selling, offering for sale or displaying with a view to sell or assignment or providing the means with a view to the sale or assignment of tickets to a sporting, cultural or commercial event or live show, in a customary manner and without the authorisation of the producer, the organiser or the holder of the rights to exploit this event or performance, is punished by a fine of €15,000. This penalty is increased to a fine of €30,000 in the event of a repeat offence”.
16.4 – Prohibited conduct / Breach of applicable rules
The Purchaser/Holder further agrees that the following may, at the discretion of GIP, cause the Purchaser/Holder to be expelled from the Track and the Order to be cancelled without refund:
- Fraud or attempted fraud to enter the Track enclosure;
- Organisation or attempted organisation of bets (in money or in kind) on the sporting results linked to the Event;
- Violation of the In-house Rules and/or any applicable legislation or regulations, in particular legislation relating to safety in sporting venues.
Furthermore, the GIP reserves the right to cancel the purchase of a Product that presents a risk of fraud, in particular the fraudulent use of banking data or a risk of compromising the security of the sporting event.
ARTICLE 17 – VIDEO SURVEILLANCE
The Purchaser/Holder is informed that, for his/her/its safety, the Track may be equipped with a video surveillance system, the images of which may be used in the event of legal proceedings. A right of access is provided for during the image retention period. It may be exercised by sending an email to the following address: contact@gpfrance.com.
A refusal to access said images may, however, be applied on grounds relating to national security, defence, public safety, the conduct of proceedings initiated before the courts or preliminary operations to such proceedings or to the rights of third parties.
ARTICLE 18 – INTUITU PERSONAE
The Purchaser acknowledges that the GIP consents to the sale of Product(s) to him/her/it due to its quality and its representations
Consequently, it guarantees the accuracy of the information requested on his/her/its personal position and that of any Holders.
ARTICLE 19 – INTELLECTUAL PROPERTY RIGHTS
19.1 – Rights of the GIP
All trademarks, illustrations, images, logotypes and slogans used to promote the Event and market the Products, Tickets and their accessories are and shall remain the exclusive property of the GIP and/or its partners.
Any total or partial reproduction, modification or use of these trademarks, illustrations, images, logotypes and slogans, for any reason and on any medium whatsoever, by any Purchaser or Holder, without the express prior agreement of the GIP, is strictly prohibited.
Each Product Purchaser and Ticket Holder shall also refrain from capturing, recording, storing, broadcasting and/or making available to the public, live or deferred, in whole or in part, free of charge or for consideration, any audio recording and/or any animated image captured by any means in the Track during the Event (including drivers and vehicles), regardless of the broadcasting mode (television, radio, Internet, mobile telephone or any other current or future mode). The GIP reserves the right to refuse the introduction on the Track of any photo/video recording equipment other than a mobile phone.
Each Product Purchaser and Ticket Holder shall refrain from disseminating or making available to the public within the Track, images or videos of a commercial and/or promotional nature, or images or videos contrary to good morals and/or the reputation of the Event.
Finally, each Product Purchaser and Ticket Holder shall refrain from disseminating, publishing or delivering to any third party, by any process whatsoever, free of charge or for consideration, any data, statistics, information or fact relating to the running of any competition during the Event.
19.2 Image rights
Any Holder (adult or minor) of a Ticket is fully aware that he/she is likely to be photographed and/or filmed, by the teams of the GIP, the Track and/or by any media operators (television teams, photographers, journalists, etc.).
Consequently, any Holder expressly and free of charge authorises the capture of his/her image and voice by any means, and the exploitation of these on all media and for all types of broadcast (in particular television, website, social networks, etc.) by the GIP, the Track and/or by any media operator or any partner of the GIP, for all purposes, including commercial (in particular the promotion of the GIP, the Products and/or the Event) and in the context of the television broadcasting of the Event.
This authorisation is valid worldwide and for the entire legal duration of copyright protection.
Any Purchaser warrants to GIP that it has informed the Holder of the terms of this article, and guarantees their consent thereto.
ARTICLE 20 – FOLLOW-UP / CUSTOMER RELATIONS
Any questions or complaints relating to the follow-up of the purchase and use of a Product may be sent by email to the following address: hospitality@gpfrance.com
ARTICLE 21 – FRENCH DATA PROTECTION ACT / PERSONAL DATA
The Purchaser’s personal data is collected by the GIP in accordance with (i) the provisions of the French Law No. 78-10 of 6 January 1978, (ii) the European General Data Protection Regulation of 25 May 2018, and (iii) the GIP Privacy Policy, available on the Website and which the Purchaser acknowledges it has read and accepts in full.
It is also recalled that pursuant to Article L. 332-1 of the French Sports Code: “In order to contribute to the security of sporting events, the organisers of these events may refuse or cancel the issuing of tickets to these events or refuse access to persons who have contravened or contravene the provisions of the general terms and conditions of sale or the internal regulations relating to the security of these events. To this end, the organisers may establish an automated processing of personal data relating to the shortcomings set out in the penultimate paragraph of this article, under the conditions set by decree from the Council of State issued after a substantiated and published opinion from the French National Commission for Data Processing and Liberties”.
ARTICLE 22 – INDEPENDENCE OF THE PARTIES
Neither Party may make a commitment in the name and/or on behalf of the other Party. Furthermore, each of the Parties remains solely liable for its allegations, commitments, services, products and personnel.
ARTICLE 23 – NON-WAIVER
The fact that one of the Parties does not avail itself of a commitment by the other Party to any of the obligations referred to in these GTCs may not be interpreted for the future as a waiver of the obligation in question.
ARTICLE 24 – APPLICABLE LAW / DISPUTES
24.1 – Applicable law
THESE GTC ARE SUBJECT TO FRENCH LAW.
24.2 – Amicable claim
Any complaint relating to the purchase of a Product and/or the use of a Ticket or Pass, or to the application or interpretation of these GTC, must be brought to the attention of the GIP by e-mail sent to the following address: legal@gpfrance.com, or by registered post to the following address: GIP Grand Prix de France – Le Castellet, Hôtel de Région, 27 Place Jules Guesde 13481 Marseille cedex 20, France.
24.3 – Request for mediation (Non Professional Purchasers)
If the above amicable claim has not been successful, the Purchaser, as a non-professional natural person, is informed that it may also use a consumer mediator, under the conditions defined in Articles L611-1 et seq. of the French Consumer Code (Code de la consommation).
The mediator for the GIP is as follows: MEDICYS, 73, boulevard de Clichy, 75009 Paris (Tel.: +33(0)1 49 70 15 93, Email: contact@medicys.fr, Website: http://www.medicys.fr).
To submit a mediation request, a non-professional natural person Purchaser has a claim form available on the mediator’s website.
The GIP remains free to accept or refuse recourse to mediation as well as, in the event of recourse to mediation, to accept or refuse the solution proposed by the mediator.
-
PREAMBLE – DEFINITIONS
The following terms, when preceded by a capital letter, are defined, for the purposes of the interpretation and execution of these General Terms and Conditions (GTC), as follows:
Purchaser: Means the natural person or legal entity ordering a Product
Ticket: Means any ticket giving access to the Event and attached to a Product marketed by the GIP
Physical Ticket: Means any Ticket published on paper or plastic media
GTC Means these general terms and conditions, applicable to the marketing of Products on the occasion of the Event
Track Means the Paul Ricard racing track located at 2760 Route des Hauts du Camp, RDN8, 83330 Le CastelletOrder: Means the purchasing process for Product(s) carried out by the Purchaser
Contract: Means the contract concluded between the GIP and the Purchaser with a view to acquiring one or more Products, as well as any amendment, substitution, extension or renewal of said contract
E-ticket: Means any Electronic Ticket sent to the Purchaser by e-mail or by means of the Website, which can be printed on paper
Hospitality Area: Means any premises and any space, inside or outside the Track, where a reception area for the purchasers of Products is provided
Event: Means the 2021 edition of the Historic French Grand Prix, competition that gathers various historic single-seater cars that participated to prestigious international competitions
GIP: Means the “GRAND PRIX DE FRANCE – LE CASTELLET” public-interest group (“Groupement d’intérêt public”), located at Hôtel de Région, 27, Place Jules Guesde, 13003 Marseille, which is responsible for producing and commercializing the Products
Proof of Identity: Means any valid proof of identity issued by a French or foreign authority, including in particular the first names, surname, nationality and a photograph of its holder
M-Ticket: Means any digital Ticket that can be consulted on a specific application that can be downloaded on a mobile device, in the form of a unique barcode (“QR code”) containing the digital information associated with the Ticket
Organizer: Means HVM RACING, a limited liability company located 3, place des Ecoles, 92100 Boulogne-Billancourt (France), in charge of the organization and the promotion of the Event
Parties Means collectively the Purchaser and the GIP (the “Parties”) and individually the Purchaser or the GIP (a “Party”)Pass: Means any device or pass associated with a Product marketed by the GIP and allowing the Holder to access the Hospitality Area corresponding to the Product ordered
Holder: Means any natural person, whether or not the Purchaser, who holds a Ticket and the associated Pass and who accesses the Track enclosure on the occasion of the Event by means of the Ticket
Price: Means the unit value of a Product. This value is exclusive of tax
All-Inclusive Price: Means the total Price, all taxes included
Product: Means any hospitality product marketed by the GIP in the context of the Event, and comprised of a Ticket and an Access Pass to a Hospitality Area. The details of each Product (which appears on the commercial brochures of the GIP) can be modified at any time by the GIP
In-house Rules: Means the in-house rules of the Track as well as any additional regulations applicable within the Track
Website: Means the website operated by the GIP, currently accessible at http://www.gpfrance.com
PRELIMINARY ARTICLE
It is understood that the Organizer is sole responsible for the Event’s organization. The GIP is solely and exclusively in charge of the production and the commercialization of the Products.
ARTICLE 1 – PURPOSE OF THE GTC
The purpose of the GTC is to define the conditions under which (i) any Purchaser acquires from the GIP – or through one of its designated service providers if any – one or more Products with a view, in particular, to attending all or part of the Event, and (ii) any Holder accesses the Track enclosure and the Hospitality Spaces on the occasion of the Event. They apply to any Purchaser and any Ticket Holder.
ARTICLE 2 – APPLICATION OF THE GTC
The GTC automatically apply to all Product Orders placed with the GIP or one of its designated service providers, regardless of the marketing method in question.
Any contrary condition, in particular concerning purchasing, is unenforceable against the GIP. In the event of a contradiction between the GTC and the stipulations of any special agreement concluded between the GIP and the Purchaser, the relevant stipulation of the special agreement shall prevail over that of the GTC.
The GTC, and any contractual information that may be mentioned on the Website and/or the commercial brochures of the GIP, are written in French. In the event of any translation of these documents and a contradiction between the French version and the foreign translation, only the French version shall be taken into account.
ARTICLE 3 – AVAILABILITY AND ENFORCEABILITY OF THE GTC
The GTC are made available to each Purchaser at the time of each Order; they may also be communicated upon simple request by e-mail to contact@gpfrance.com.
The Purchaser represents that he/she/it has full legal capacity to place the Order, or warrants to the GIP that he/she/it has obtained prior authorisation to enter into the Order.
Any Order implies full acceptance by the Purchaser of the GTC. To materialize this acceptance, the Purchaser must return the completed and signed purchase order in accordance with article 7 below. Failing acceptance, the Order shall not be validated and cannot be taken into account.
The rights and obligations stipulated in the GTC are transferred “propter rem” and automatically to the Holder of the Ticket.
ARTICLE 4 – AMENDMENT OF THE GTC
The GIP reserves the right to modify the GTC at any time. In such an event, the applicable GTC are those in force on the date of the Order.
ARTICLE 5 – CLAUSES OF THE GTC
The nullity of any contractual clause shall not entail the nullity of the GTC. The temporary or permanent non-application of one or more clauses of the GTC by the GIP shall not constitute a waiver on its part of said clauses or any other clauses of the GTC, which shall continue to have full effect.
ARTICLE 6 – PRODUCTS
6.1 – Characteristics / Presentation
The Products sold are each subject to an optional description mentioning their essential characteristics. Any images and/or photographs illustrating the proposed Products do not constitute a contractual document.
The GIP alone decides on the marketing formulas for the Products and the number of Products available for each marketing formula.
The GIP reserves the right to transfer, assign, sub-licence or subcontract any right and/or obligation arising from any Order, under the Contract formed between the Parties and these GTC to any subcontractor of its choice, without having to seek the consent of the Purchaser.
The GIP may impose certain constraints on the Purchaser in connection with an Order for a Product, and in particular, when the Hospitality Area is a box, the need to purchase the entire capacity of the corresponding box.
6.2 – Availability of inventory
The Products are marketed subject to availability.
If the ordered Product(s) are unavailable, the GIP shall inform the Purchaser and may offer him/her/it a Product of equivalent quality and price. If the Purchaser refuses, the GIP shall refund any sums paid within two months.
Apart from the reimbursement of the price of the unavailable Product, the GIP shall not be liable for any cancellation compensation, unless the non-performance of the Order results from a proven and serious fault that is personally attributable to it.
6.3 – Limitation of the number of Products
The GIP reserves the right to limit the number of Products purchased under one or more successive Orders to 50 (fifty) per Purchaser.
6.4 – Minor children
Any minor under the age of 16 must (i) be in possession of a Ticket and a Pass, (ii) be accompanied and placed under the responsibility of an adult in all circumstances (said adult must also be in possession of a Ticket and a Pass) and (iii) be able to provide evidence in all circumstances of a written authorisation from his/her parents or legal guardians to attend the Event.
Children under the age of 6 shall not be admitted to the Hospitality Areas.
6.5 – Restrictions
The GIP reserves the right to refuse any Order and any issue of Product to any person who has been found guilty of any of the acts set out in Article 16 of the GTC, or who is in a position of non-payment.
6.6 – Placement within the Track
In the event that the Ticket associated with the Product gives access to a stand, the GIP alone decides on the stands and parts of the stands in question and potential modifications of such stands.
6.7 – Medium for Tickets and Passes
Tickets and passes are drawn up in electronic form, or in any other form (Physical Ticket, wristband, etc.) freely determined by the GIP. They are sent to the Purchaser on a date determined by the GIP prior to the Event.
6.8 – Ownership of Tickets and Passes
Tickets and passes purchased by natural persons are nominative to the Holder if the GIP so decides.
The Tickets associated with Products purchased by natural persons mention:
- The name of the individual Purchaser;
- The name of the Holder if it is different (person identified by the Purchaser as being the beneficiary of the Ticket and the Pass) if the GIP so decides;
- For Tickets with a placement in the stand, a seat number must be respected.
The Tickets associated with the Products purchased by legal entities mention:
- The name of the legal entity Purchaser;
- If applicable, the name of the Holder (person identified by the Purchaser as being the beneficiary of the Ticket) if the GIP so decides;
- For Tickets with a placement in the stand, a seat number must be respected.
6.9 – Rates
The GIP “Hospitality” commercial offers mention the prices of the Products. These offers are included in the sales brochures published by the GIP, on the Website, and can also be communicated on request, by telephone and by e-mail to hospitalites@gpfrance.com.
Prices are indicated in euros and excluding taxes (VAT at the applicable legal rate shall be charged in addition), including administrative, delivery and transport costs.
The Product Price is that in force on the date of the Order.
The Purchaser is informed of the All-Inclusive Price before final confirmation of the Order.
The GIP reserves the right to change its Prices at any time (and in particular to apply progressive pricing over time), while guaranteeing the Purchaser the application of the price in force on the day of the Order.
The GIP reserves the right to implement (and modify at any time) discounted pricing policies for certain Purchasers or categories of Purchasers.
ARTICLE 7 – ORDER PROCESS
Firstly, it should be noted that the GIP benefits from exclusivity relating to the marketing of the Products and Tickets. Therefore, the GIP and/or the Organizer assume no liability in connection with the sale or alleged sale of hospitality products and/or tickets on the secondary market or through platforms and unauthorised third parties.
7.1 – Purchase Order
Products are ordered by means of a purchase order, which may be provided upon simple request by e-mail to hospitalites@gpfrance.com.
To be considered, the purchase order must be duly completed and must at least contain the following information (which the Purchaser warrants is correct):
- The identity of the Purchaser, namely (i) for a natural person his/her surname and first names, address, telephone number and email address, and (ii) for a legal entity, its full name, the address of its registered office, its SIRET registration number, the surname(s), first name(s), job title(s), telephone number(s) and email address(es) of the authorised representative(s) and, upon request from the GIP, a K-bis extract (French short form registration certificate) or any other document certifying the rules of representation and the persons authorised to represent the company;
- The Purchaser’s invoicing address;
- The type and quantity of Products the Purchaser wishes to order;
- Confirmation that the Purchaser has understood and accepted the GTC.
The Purchaser sends the signed duly completed purchase order to the GIP by letter or email. The signature and sending of the purchase order are deemed to constitute acceptance of the GTC by the Purchaser.
7.2 – Analysis and validation of the Order by the GIP
The GIP reserves the right to refuse any Order for legitimate reasons, in particular if it comes from a Purchaser (i) having previously breached the GTC, or (ii) having contributed, directly or indirectly, to the unauthorised promotion, sale or transfer of hospitality products and/or tickets for any other sporting event.
On receipt of the Order sent by the Purchaser, the GIP examines it, checks that all the mandatory information has been provided and ensures the availability of the Products requested:
- If the Products requested are not (or are no longer) available or in the event of legitimate reasons, the GIP shall contact the Purchaser in order to inform it of the fact that the Order cannot be honoured, and if necessary offer replacement Products in order to jointly consider the establishment of a new Order;
- If the Order is accepted and validated by the GIP, the latter shall inform the Purchaser thereof by email (or any other written means at its convenience). It is at this stage that the Contract is effectively formed between the GIP and the Purchaser.
7.3 – Changing an Order
Any change to the Order placed by the Purchaser after validation of its Order is subject to the discretionary acceptance of the GIP. Any request to this effect must be sent to the GIP’s commercial contact or to the following email address: hospitalites@gpfrance.com, it being specified that the GIP shall in no way be required to grant such a request.
ARTICLE 8 – PAYMENT FOR THE ORDER
8.1 – Payment schedule – Late payment interest and penalties
When the Order is accepted and validated by the GIP, it shall send the Purchaser the corresponding invoice, mentioning the All-Inclusive Price.
This invoice must be paid upon receipt, unless agreed otherwise between the Parties.
Each payment must be made in accordance with the provisions on the invoice, and include applicable VAT where necessary (the Purchaser must comply with any VAT regulations applicable to its position).
Any sum due and remaining unpaid shall be increased by late payment interest equal to three times the current legal interest rate from the day following the due date until full payment is received.
Furthermore, the fixed compensation for recovery costs due to the GIP in application of the Commercial Code is set at 40 (forty) euros.
8.2 – Payment terms
Payment of the All-Inclusive Price by the Purchaser shall be made exclusively in euros, by bank transfer or cheque (or any other payment option made available by the GIP in the event of a specific situation).
Any bank costs resulting from the transfer of money shall be borne solely by the Purchaser and shall be added, where applicable, to the All-Inclusive Price agreed between the Parties.
ARTICLE 9 – OBTAINING PRODUCTS
The GIP shall in due time provide information on the terms of delivery and/or availability of the Products purchased by the Purchaser and assigned to it.
Tickets may be delivered to the Purchaser (Physical Tickets) or made available on a dedicated platform (E-Tickets and M-Tickets), at the discretion of the GIP.
No Product shall be delivered to the Purchaser before full payment of the corresponding Order.
9.1 – Printing E-Tickets
All E-Tickets must be printed in portrait format on white, blank A4 paper, without changing the print size.
No other media (mobile phone, tablet, screen, etc.) are valid and any partially printed, soiled, damaged or illegible E-Tickets may not be considered valid.
In the event of poor print quality, it is therefore strongly recommended to print the E-ticket with another printer.
9.2 – Downloading M-Tickets
All M-Tickets must be downloaded on a mobile phone via a dedicated application.
The Holder shall present the QR code at the Track access control systems, and scan the said barcode on the computerised systems dedicated to this purpose. As such, the Holder must make sure that his/her device has a sufficient battery level to operate during Track access control.
The GIP and the Organizer do not provide any replacement device. They decline any liability in the event of failure of the Track access control for reasons not related to a failure on their part (e.g.: Holder’s mobile not compatible and/or defective).
9.3 – Supply of Passes
The GIP may also, at its sole discretion, provide the Purchaser with Passes enabling the Holder to access the Hospitality Area corresponding to the ordered Product. Failing this, Tickets delivered to the Purchaser shall allow the Holder to directly access said Hospitality Area.
ARTICLE 10 – EXCLUSION OF THE RIGHT OF WITHDRAWAL
The Products are neither exchangeable nor refundable.
Since the sale of Products by the GIP is a service of leisure activity that must be provided on a specific date or at a specific period, the right of withdrawal provided for in Article L221-18 of the French Consumer Code (Code de la consommation) does not apply (Article L.221-28, 12° of the same Code).
ARTICLE 11 – USE OF THE PRODUCTS
11.1 – Designation of a Holder
The GIP may decide to implement a procedure by which each Purchaser appoints – free of charge only – the Holder of its choice as the beneficiary of each Product ordered from the GIP, within a period and according to procedures (dedicated platform, email, etc.) that shall be determined by the GIP.
In such an event, only the Holder designated as beneficiary of the Product may access the Track with a Ticket and, if applicable, a Pass, in order to attend the Event and the corresponding Hospitality Area. Each Ticket (and Pass if applicable) may then be used exclusively by the designated Holder.
The Ticket and the Pass associated with the purchase of a Product are inseparable; the Holder of the Ticket is necessarily that of the Pass, and vice versa. A Ticket Holder is prohibited from giving his/her Pass to a third party to allow him/her to benefit from it, even temporarily.
The Purchaser is responsible for the delivery of the Products, Tickets and Passes to the Holders, and must ensure that they have read the GTC and agree to comply with them. The Purchaser guarantees that each Holder shall comply with the GTC.
No invitation given by the Purchaser to its customers or guests in any capacity whatsoever may be considered as valid access to the Track and the Hospitality Area.
11.2 – Illegal resale
Any transfer for consideration, resale, offer of resale and any exchange or offer of exchange of Product, Pass and/or Ticket for any consideration whatsoever are prohibited.
11.3 – Promotional and/or commercial activities
Unless expressly agreed otherwise by the GIP, it is strictly forbidden to use any Product, Pass and/or Ticket as a medium for promotional and/or commercial activities, in particular as a prize for any contest, game, competition or lottery, as part of travel services or public relations.
It is also forbidden to advertise, promote, distribute, sell or offer for sale any product or service, or to display clear commercial messages at any place on the Track or in a Hospitality Area.
It is also forbidden to associate its own name in any way whatsoever to the GIP and/or the Organizer, especially for commercial reasons.
ARTICLE 12 – LOSS OF TICKETS
The Holder is responsible for his/her Ticket, which he/she may reprint as he/she sees fit (E-Ticket) or regenerate (M-Ticket) until the Event. It is nevertheless specified that only the first Ticket presented shall give entitlement to access to the Track and the GIP may not be held liable for a refusal of access linked to the fact that the Ticket has already been presented by a third party to access the Track.
ARTICLE 13 – ACCESS TO THE TRACK – SAFETY MEASURES
To access the Track on the occasion of the Event, all Holders must have a valid Ticket corresponding to their position (name, age, category of seat), as well as a Proof of Identity.
The Holder accesses the Track by the booths indicated at the entrance to the stand in question, with his/her Ticket which shall be read and recorded by the computer system for access control of the Track and/or checked by an employee of the Organizer and/or the GIP. Only the first Ticket presented shall give access to the Track.
The Holder agrees to comply with the security measures, especially:
- Identity checks, security pat-downs, visual inspection of personal effects by any police officer and/or authorised GIP employee;
- Presentation of all objects in his/her possession, it being specified that objects prohibited by the In-house Rules and/or any applicable legislation or regulations cannot be brought into the enclosure and must be abandoned at the entrance to the Track (except for any cloakroom that may be set up by the GIP);
- Specific check related to potential sanitary mandatory measures implemented on the occasion of the Event, such as corporal temperature measure, distance measures or possession and wear of a sanitary mask.
Any person refusing to submit to the security measures shall be refused entry to the Track or shall be accompanied outside it. In this case, the Product shall not be refunded.
Due to the circumstances, any Purchaser is informed that exceptional safety and/or sanitary measures may be implemented by the Organizer and/or the GIP, which may impact the average waiting time to enter the Track.
In addition, only one bag per person (such as a handbag/backpack) is permitted in the Track enclosure. No other bags and/or luggage shall be allowed.
Any exit from the Track is final.
ARTICLE 14 – BEHAVIOUR IN THE TRACK ENCLOSURE
All Purchasers and Holders acknowledge that they have read and agree to comply with and ensure compliance by minors under their parental authority, without reservation, with the GTC, specific conditions enacted by the Organizer, the In-house Rules and the applicable legal and regulatory provisions, in particular those relating to safety in sports venues (in particular articles L. 332-3 to L. 332-16 of the French Sports Code (Code du Sport)).
The Purchaser is liable for any harm, damage, deterioration or injury committed within the Track (and in particular in the Hospitality Area) by one of its guests, who is the Holder of a Ticket.
Consequently, the Purchaser undertakes to reimburse to the GIP and/or the Organizer upon first request and upon simple presentation of supporting documents, all expenses that the GIP and/or the Organizer may have been obliged to incur for the restoration of the Track and/or Hospitality Area.
ARTICLE 15 – LIMITS OF LIABILITY OF THE GIP
15.1 – Cancellation of the Event / Behind closed doors Event / Limited spectators gauge
A Product may be reimbursed only if the Organizer decides to cancel the Event, to organize the Event behind closed doors or to limit the spectators gauge, for reasons other than a force majeure event, the act of a third party or a resurgence of the Covid-19 pandemic (see hereinafter), and if such decision deprives the Purchaser from the Product’s benefit. All requests for reimbursement in such aforementioned cases must be sent to GIP within one (1) month following the Event.
The GIP shall not proceed to any Product reimbursement outside the specific and limited situations mentioned hereinabove.
Should the cancellation of the Event, its organization behind closed doors or with a limited spectators gauge result from a force majeure event, the act of a third party or a sanitary measure decided by (or in relation with) the competent authorities (state, local or sporting authorities for example) because of a resurgence of the Covid-19 pandemic, any consequently cancelled Product shall be automatically postponed and reallocated for the 2022 edition of the Historic French Grand Prix, and the Purchaser expressly and irrevocably accepts such reallocation. The GIP shall not proceed to any Product reimbursement, unless discretionarily decided otherwise (in such case, the GIP might decide to charge a deduction with regard to reservation and service fees).
15.2 – Event content and procedures
The Event dates have no contractual value. As a consequence, Purchaser acknowledges (and accepts) the contingency of such Event dates, including if the Event is postponed or rescheduled for any reason whatsoever.
Should the Purchaser not be available at the Event dates (including in case of a postponement or reschedule of the Event decided after his Order), the GIP shall not proceed with any reimbursement, compensation or any form of return in cash or in kind.
The following information has no contractual value and the GIP and/or the Organizer cannot be held liable in connection with:
- The public or promotional documentation presented to the Purchaser in connection with promoting the Event and selling Tickets and Products;
- The list of drivers and teams taking part in the Event;
- The Event’s program, including any support races and ancillary activities (concerts, shows, games, etc.) organized or announced in relation with the Event.
15.3 – Modification of the stand placement
The GIP may ask (at any moment) any Ticketholder to temporarily or permanently sit in a different seat, especially if the seat is unavailable, if such modification is useful for commercial reasons or required for organization, security or sanitary needs, in accordance with the competition regulations, the organizer’s potential requirements or a force majeure event. The GIP shall then inform the Purchaser of such modification by any possible way and as soon as possible.
15.4 – Force majeure
The GIP cannot under any circumstances be held liable for events that constitute force majeure or for the acts of third parties.
The GIP shall not be liable, in particular but not only, for the following events, that both Parties expressly agree to consider as force majeure events: bad weather, epidemic or pandemic (including any resurgence of the Covid-19 pandemic), strikes, changes to regulations, or a decision by an authority that has jurisdiction (e.g.: a prefectural or ministerial, a decision issued by a sporting authority or the Organizer, etc.).
15.5 – Incident – Loss
The GIP accepts no liability for any loss suffered by any person as a result of any incident occurring on the occasion of the Event, except in the event of a particularly serious fault proven against it.
15.6 – Breach of contract
The GIP shall not be held liable in the event of breach or poor performance of the Contract or of any Order due either to the Purchaser, or to the insurmountable and unforeseeable event of a third party to the Contract or the Order, or to force majeure (including in particular events mentioned in Article 15.4 above).
ARTICLE 16 – CANCELLATION OF ORDERS / TICKETS BY THE GIP
16.1 – Non-payment of the full amount of the Order
Non-payment of all or part of the amount of the Order on the right date exposes the Purchaser to immediate and automatic termination of the Contract corresponding to the unpaid Order without prior formality, if the GIP sees fit. In such an event, any sum already paid by the Purchaser shall remain acquired by the GIP as compensation, in addition to any supplementary damages related to the loss suffered by the GIP.
16.2 – Breach of the GTC
Any breach by the Purchaser or the Holder of any of the provisions of the GRC exposes the latter to the immediate, automatic cancellation of the corresponding Order, without prior formality. In such an event, the Purchaser/Holder shall be correlatively refused access to the Track and the Hospitality Area, without prejudice to the rights of the GIP to seek compensation.
16.3 – Illegal reselling / Illegal promotional activities
In the event of breach of the prohibitions referred to in Articles 11.2 and/or 11.3, the GIP reserves the right to terminate the corresponding Order or to cancel the Ticket without prior notice or formal notice and, if applicable, to expel the offender from the Track, without prejudice to the penalties provided for in Article 313-6-2 of the French Criminal Code (Code pénal), according to which: “the fact of selling, offering for sale or displaying with a view to sell or assignment or providing the means with a view to the sale or assignment of tickets to a sporting, cultural or commercial event or live show, in a customary manner and without the authorisation of the producer, the organiser or the holder of the rights to exploit this event or performance, is punished by a fine of €15,000. This penalty is increased to a fine of €30,000 in the event of a repeat offence”.
16.4 – Prohibited conduct / Breach of applicable rules
The Purchaser/Holder further agrees that the following may, at the discretion of the GIP and the Organizer, cause the Purchaser/Holder to be expelled from the Track and the Order to be cancelled without refund:
- Fraud or attempted fraud to enter the Track enclosure;
- Organisation or attempted organisation of bets (in money or in kind) on the sporting results linked to the Event;
- Violation of the In-house Rules and/or any applicable legislation or regulations, in particular legislation relating to safety in sporting venues.
Furthermore, the GIP reserves the right to cancel the purchase of a Product that presents a risk of fraud, in particular the fraudulent use of banking data or a risk of compromising the security of the sporting event.
ARTICLE 17 – VIDEO SURVEILLANCE
The Purchaser/Holder is informed that, for his/her/its safety, the Track may be equipped with a video surveillance system, the images of which may be used in the event of legal proceedings. A right of access is provided for during the image retention period. It may be exercised by sending an email to the following address: contact@gpfrance.com.
A refusal to access said images may, however, be applied on grounds relating to national security, defence, public safety, the conduct of proceedings initiated before the courts or preliminary operations to such proceedings or to the rights of third parties.
ARTICLE 18 – INTUITU PERSONAE
The Purchaser acknowledges that the GIP consents to the sale of Product(s) to him/her/it due to its quality and its representations
Consequently, it guarantees the accuracy of the information requested on his/her/its personal position and that of any Holders.
ARTICLE 19 – INTELLECTUAL PROPERTY RIGHTS
19.1 – Rights of the GIP
All of the trademarks, illustrations, images, logotypes, and slogans used in connection with promoting the Event and selling the Tickets are and will remain the sole property of the GIP and/or the Organizer and/or their partners.
Any total or partial reproduction, modification, or use of such trademarks, illustrations, images, logotypes, or slogans for any reason and on any media whatsoever, by any Purchaser or Ticketholder, without the GIP’s prior express consent, is strictly prohibited.
Each Product Purchaser and Ticket Holder shall also refrain from capturing, recording, storing, broadcasting and/or making available to the public, live or deferred, in whole or in part, free of charge or for consideration, any audio recording and/or any animated image captured by any means in the Track during the Event (including drivers and vehicles), regardless of the broadcasting mode (television, radio, Internet, mobile telephone or any other current or future mode). The GIP reserves the right to refuse the introduction on the Track of any photo/video recording equipment other than a mobile phone.
Each Product Purchaser and Ticket Holder shall refrain from disseminating or making available to the public within the Track, images or videos of a commercial and/or promotional nature, or images or videos contrary to good morals and/or the reputation of the Event.
Finally, each Product Purchaser and Ticket Holder shall refrain from disseminating, publishing or delivering to any third party, by any process whatsoever, free of charge or for consideration, any data, statistics, information or fact relating to the running of any competition during the Event.
19.2 Image rights
Any Holder (adult or minor) of a Ticket is fully aware that he/she is likely to be photographed and/or filmed, by the teams of the Organizer, the GIP, the Track and/or by any media operators (television teams, photographers, journalists, etc.).
Consequently, any Holder expressly and free of charge authorises the capture of his/her image and voice by any means, and the exploitation of these on all media and for all types of broadcast (in particular television, website, social networks, etc.) by the Organizer, the GIP, the Track and/or by any media operator or any partner of the Organizer, the GIP, for all purposes, including commercial (in particular the promotion of the GIP, the Products and/or the Event) and in the context of a potential television broadcasting of the Event.
This authorisation is valid worldwide and for the entire legal duration of copyright protection.
Any Purchaser warrants to GIP that it has informed the Holder of the terms of this article, and guarantees their consent thereto.
ARTICLE 20 – FOLLOW-UP / CUSTOMER RELATIONS
Any questions or complaints relating to the follow-up of the purchase and use of a Product may be sent by email to the following address: hospitalites@gpfrance.com.
ARTICLE 21 – FRENCH DATA PROTECTION ACT / PERSONAL DATA
The Purchaser’s personal data is collected by the GIP in accordance with (i) the provisions of the French Law No. 78-10 of 6 January 1978, (ii) the European General Data Protection Regulation of 25 May 2018, and (iii) the GIP Privacy Policy, available on the Website and which the Purchaser acknowledges it has read and accepts in full.
It is also recalled that pursuant to Article L. 332-1 of the French Sports Code: “In order to contribute to the security of sporting events, the organisers of these events may refuse or cancel the issuing of tickets to these events or refuse access to persons who have contravened or contravene the provisions of the general terms and conditions of sale or the internal regulations relating to the security of these events. To this end, the organisers may establish an automated processing of personal data relating to the shortcomings set out in the penultimate paragraph of this article, under the conditions set by decree from the Council of State issued after a substantiated and published opinion from the French National Commission for Data Processing and Liberties”.
ARTICLE 22 – INDEPENDENCE OF THE PARTIES
Neither Party may make a commitment in the name and/or on behalf of the other Party. Furthermore, each of the Parties remains solely liable for its allegations, commitments, services, products and personnel.
ARTICLE 23 – NON-WAIVER
The fact that one of the Parties does not avail itself of a commitment by the other Party to any of the obligations referred to in these GTCs may not be interpreted for the future as a waiver of the obligation in question.
ARTICLE 24 – APPLICABLE LAW / DISPUTES
24.1 – Applicable law
THESE GTC ARE SUBJECT TO FRENCH LAW.
24.2 – Amicable claim
Any complaint relating to the purchase of a Product and/or the use of a Ticket or Pass, or to the application or interpretation of these GTC, must be brought to the attention of the GIP by e-mail sent to the following address: legal@gpfrance.com, or by registered post to the following address: GIP Grand Prix de France – Le Castellet, Hôtel de Région, 27 Place Jules Guesde 13481 Marseille cedex 20, France.
24.3 – Request for mediation (Non Professional Purchasers)
If the above amicable claim has not been successful, the Purchaser, as a non-professional natural person, is informed that it may also use a consumer mediator, under the conditions defined in Articles L611-1 et seq. of the French Consumer Code (Code de la consommation).
The mediator for the GIP is as follows: MEDICYS, 73, boulevard de Clichy, 75009 Paris (Tel.: +33(0)1 49 70 15 93, Email: contact@medicys.fr, Website: http://www.medicys.fr).
To submit a mediation request, a non-professional natural person Purchaser has a claim form available on the mediator’s website.
The GIP remains free to accept or refuse recourse to mediation as well as, in the event of recourse to mediation, to accept or refuse the solution proposed by the mediator.